Head Waiter/Waitress

The Arts Club Dubai

 Take orders and deliver food dishes following the department Standard Operating Procedures Promote sales and build up good relationship with members and guests, and ensure a positive and lasting guest experience by obtaining direct feedback Provide coaching and motivation to team members in all aspects during service, and ensure all guests receive the best possible level of service, care and knowledge Handle requests, enquiries and complaints in a professional and courteous manner Liaise with the kitchen regarding all food related issues, and with reception team on all guest related information, preferences and return time Ensure that all crockery, cutlery and any other objects and equipment needed for service are prepared and available Ensure that the outlet is clean and presentable throughout the opening times Monitor the daily checklist and ensure all opening and closing duties are completedWhat We Are Looking ForThe successful candidate will have the following experience and skills: Minimum 2 years experience in same or similar role in luxury hotels or fine dining restaurant Excellent level of English, written and spoken Knowledge of Food and Beverage applications Have strong organisational and time management skills with a high degree of flexibility Excellent team management, communication and listening skills Demonstrate integrity in all dealings and maintain high level of confidentiality Ability to work long shifts and stand for the extended period of timeThe BenefitsThe Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.