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Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
You are an ambassador for the Food & Beverage experience, which is the hallmark of our brand. Your kindness, your exceptional attention to detail, and your knowledge of our offerings make our customers feel truly unique.
- Ability to analyze client needs and maintain a professional demeanor in all circumstances
- Good interpersonal communication and conflict management skills
- Ability to work in a dynamic and challenging environment
- Ability to work in a team
- You will be responsible for ensuring the smooth running of the service.
- You will ensure a unique, personalized and warm service and experience for each customer.
- Whether you work mornings and noon or evenings, you will be required to prepare and organize services by setting up and performing office tasks, welcoming customers, and then participating in the service.
- You offer a warm, personalized welcome to the customer and give them constant attention.
- With your excellent knowledge of the menu, you take orders, providing expert advice to your customers, ensuring their service, and processing payments.
Desired Candidate Profile
You have experience in luxury hotels or restaurants, a world whose codes you understand, and you have already held a similar position.
- You are fluent in English,
- You are known for your excellent interpersonal skills with all your contacts and have a strong sense of customer service.
- You are proactive and a strong advocate for new ideas, and you know how to work effectively in a team.
- Adaptability, dynamism, organization and rigor.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Head Waiter/Waitress
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SOFITEL
The Sofitel Marrakech Palais Imperial & Spa, a jewel of Moroccan hospitality, embodies luxury and elegance in the heart of vibrant Marrakech. Part of the prestigious Accor group, this five-star hotel offers an unforgettable experience blending French refinement with Moroccan charm. Nestled amidst lush gardens, just steps from the city's famous historical sites, the Sofitel Marrakech Palais Imperial & Spa is renowned for its top-tier service, attention to detail, and commitment to culinary excellence.