Helpdesk Engineer Jobs in Saudi Arabia

• 1 - 3 Years
• Saudi Arabia - Saudi Arabia

Greet visitors, manage calls and emails, provide support, maintain records, assist with administrative tasks, and ensure a professional reception area.

• 2 - 3 Years
• Saudi Arabia - Saudi Arabia

Responsible for customer service and telecalling, requiring good communication skills and familiarity with local area in Riyadh.

• 8 - 10 Years
• Al Madina Al Munawarah - Saudi Arabia

Provide technical assistance for computer systems, train users, and maintain performance; requires a Bachelor’s degree and strong communication skills.

• 2 - 3 Years
• Riyadh - Saudi Arabia

Provide technical support for military customers, troubleshoot systems, manage trouble tickets, and require CompTIA Security+ certification and strong communication skills.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Manage client service requests through various communication channels, provide prompt resolutions, and maintain accurate records while ensuring customer satisfaction.

• 2 - 5 Years
• Riyadh - Saudi Arabia

Provide technical support, manage IT tickets, perform system updates, and assist users with hardware and software issues while maintaining documentation.

• 1 - 3 Years
• Al Qasim - Saudi Arabia

Provide technical support by troubleshooting hardware and software issues, managing ticketing systems, and conducting system audits for optimal performance.

• 2 - 5 Years
• Jeddah - Saudi Arabia

Responsible for troubleshooting, technical support, system maintenance, and user training in IT support, with proficiency in various operating systems.

• 3 - 8 Years
• Dammam , Tabuk - Saudi Arabia

Coordinate service appointments, manage customer inquiries, oversee job orders, and ensure parts availability while generating performance reports and maintaining documentation.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Manage service delivery, ensure compliance with service level agreements, and coach the support team while possessing ITIL certification and strong analytical skills.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Provide level 1 support, manage incidents, and ensure communication; requires IT Service Desk experience, proficiency in incident management, and ability to work internationally.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Support ITIL-based service management processes, monitor tickets, analyze trends, and maintain knowledge base; Bachelor's degree in IT or related field required.

• 2 - 4 Years
• Saudi Arabia - Saudi Arabia

Guest Experience Experts deliver memorable services, manage guest requests, maintain professionalism, and ensure a safe workplace while being proactive and hands-on.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Handle user inquiries via calls, emails, and chat, provide troubleshooting support, and manage ticket resolution while contributing to Knowledge Base.