Helpdesk Engineer

Client of Michael Page

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

United Arab Emirates - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Respond to IT support requests across hardware, software, systems and networks
  • Install, configure and update IT equipment, applications and tools
  • Assist with IT projects such as upgrades, migrations and backups
  • Maintain accurate documentation, inventory and system performance records
  • Collaborate with internal teams and external vendors to resolve issues

Desired Candidate Profile

  • Experience in IT support or a similar technical role
  • Strong knowledge of Windows OS, Microsoft Office and basic networking
  • Experience using service management tools (e.g., ServiceNow, SysAid)
  • Excellent communication, problem solving and customer service skills
  • Detail oriented, proactive, and able to work under pressure

Company Industry

  • Industrial Products
  • Heavy Machinery

Department / Functional Area

  • IT Hardware Support
  • IT Hardware Repair & Maintenance

Keywords

  • Helpdesk Engineer

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Client of Michael Page

This organisation is a global leader in safety and survival technology, supporting customers across mission critical sectors

https://www.michaelpage.ae/job-detail/helpdesk-engineer/ref/jn-012026-6935519

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