Helpdesk Manager Jobs in Dubai

• 1 - 3 Years
• Dubai , Ajman , Sharjah - United Arab Emirates (UAE)

Resolve customer inquiries through various channels, troubleshoot technical issues, process orders, and educate customers on product features while ensuring satisfaction.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Key Responsibilities: Receive, log, coordinate and dispatch maintenance service requests and tenant complaints, ensuring timely follow-up and closure. Update and manage CAFM or ...

• 3 - 8 Years
• Dubai - United Arab Emirates

Provide technical assistance for IT systems, troubleshoot issues, manage user accounts, and support cybersecurity initiatives with strong knowledge of Windows and networking.

• 5 - 9 Years
• Dubai - United Arab Emirates

Provide end-user IT support, helpdesk coordination, and basic system administration while ensuring effective communication with stakeholders during a temporary assignment.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Emirati National with a Bachelor's Degree preferred in IT, strong communication skills, and basic IT troubleshooting knowledge for Service Desk support.

• 0 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support by troubleshooting hardware and software issues, managing ticket systems, and conducting system audits for optimal performance.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage daily office activities, maintain records, support staff, coordinate with vendors, and provide basic IT support in automotive operations.

• 1 - 3 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Provide IT support and financial report preparation, requiring proficiency in accounting software and experience in IT operations and finance support.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware, software, and network issues, ensuring system performance and user satisfaction while maintaining documentation and security standards.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide IT and network support, troubleshoot issues, maintain systems, ensure compliance, and possess strong technical knowledge and problem-solving skills.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for customers, resolving complaints, promoting products, and maintaining records while ensuring effective communication in Arabic and English.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for desktops, laptops, and mobile devices, manage IT infrastructure, and possess strong knowledge of Microsoft and Apple systems.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

As an L1 IT Support Technician, you will be the first point of contact for end-users seeking technical assistance. You will be responsible for diagnosing and resolving basic tec...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Consumer Protection & Customer Support Framework Support the implementation and day-to-day execution of the company's Consumer Protection Framework across exchange, digital mone...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Microsoft 365 Administration Administer Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and the M365 admin center. Manage the user lifecycle: provisioning, licens...

• 2 - 4 Years
• Dubai , Sharjah , Ajman - United Arab Emirates (UAE)

Welcome all the visitors with smile and proper greetings and warmth and guide them as per their requirements. Attend Patient & Customer services. Monitor appointment confirmatio...

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Respond promptly and professionally to customer inquiries via phone, email, live chat, and other digital communication channels. Handle customer concerns, complaints, and servic...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage the complete NOC process, including applications, submissions, approvals, renewals, tracking, and closure. Maintain updated NOC trackers and ensure timely follow-up on pe...

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Device Configuration: Set up and configure desktops, laptops, and printers for employees. Technical Support: Troubleshoot and resolve hardware and software issues across the org...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Job description: Participate in troubleshooting for both hardware and software issues; Perform general onsite, hands-on support for technology, Equipment, and/or Devices and sup...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide on-site IT infrastructure, network administration, system administration, and end-user support with expertise in Microsoft 365, Azure, and network security.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage and maintain network infrastructure, troubleshoot connectivity issues, and ensure security while possessing strong knowledge of TCP/IP, VLAN, and VPN.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

We are looking for a skilled and proactive *IT System Administrator & Technical Support Specialist* to manage our local network infrastructure, oversee domain administration, an...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide user support and system maintenance, manage networking equipment, ensure compliance, and possess strong analytical and communication skills.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Diagnose hardware and software issues swiftly to minimize downtime and ensure optimal performance for end-users. Provide exceptional customer service by guiding users through te...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide user support and troubleshooting for devices, Microsoft 365, and network issues while maintaining IT asset inventory and coordinating with vendors.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Responsible for patient calls, maintaining KPIs, providing customer service, and handling complaints with professionalism and effective communication skills.