Helpdesk Manager Jobs

• 12 - 17 Years
• Dubai - United Arab Emirates

Manage user services and access controls, ensuring service quality while leading support teams; requires banking experience and strong leadership skills.

• 0 - 1 Year
• Abu Dhabi - United Arab Emirates (UAE)

Attend to customer complaints, schedule team visits, and provide desktop support with proficiency in Microsoft Office and fluency in English.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Manage camp operations, oversee cash collection, ensure customer service, and maintain records while possessing strong organizational and communication skills.

• 5 - 8 Years
• Dammam/Khobar/Eastern Province - Saudi Arabia

Oversee service desk operations, ensure SLA compliance, manage IT support for users, and lead staff development with strong ITIL and technical knowledge.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Diagnose and troubleshoot hardware and software issues, provide first-line support, and maintain systems while requiring a Bachelor's degree and relevant certifications.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support by troubleshooting hardware and software issues, managing ticketing systems, and conducting system audits for optimal performance.

• 3 - 5 Years
• Hawally - Kuwait

Lead and mentor call center agents, monitor performance metrics, conduct training, and resolve escalated customer issues to ensure satisfaction.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer support, manage complaints, maintain client relations, and ensure satisfaction while possessing strong communication and organizational skills.

• 10 - 16 Years
• Al Kuwait - Kuwait

Responsible for operations support, installation, and troubleshooting of IT infrastructure including virtualization, Microsoft products, and Citrix solutions.

• 1 - 5 Years
• Dammam - Saudi Arabia

Diagnose and troubleshoot hardware and software issues, perform system maintenance, and assist in technology deployment; requires CompTIA A+ certification and an associate's deg...

• 3 - 8 Years
• Giza - Egypt

Provides first line support, administers IT hardware/software, resolves system errors, and requires experience in technical support and troubleshooting.

• 1 - 3 Years
• Egypt - Egypt

Maintain helpdesk support, resolve user issues, install and configure workstations, and possess strong communication and troubleshooting skills.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Lead Help Desk operations, ensuring exceptional service delivery, managing support requests, and developing a customer-centric team with strong IT service management skills.

• 1 - 3 Years
• Iraq - Iraq

Provide IT support for hardware, software, and network issues, manage user accounts, and ensure compliance with security policies while maintaining customer service.

• 1 - 3 Years
• Jordan - Jordan

Assist end-users with technology-related queries, requiring strong communication skills and IT support background for exceptional customer service and technical issue resolution.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot issues, maintain IT infrastructure, and ensure compliance while possessing strong communication and problem-solving skills.

• 0 - 2 Years
• Cairo - Egypt

Install, configure, and maintain computer systems; troubleshoot issues; support users; requires a Bachelor's degree in Computer Science and strong technical skills.

• 1 - 2 Years
• Cairo - Egypt

Provide technical assistance, troubleshoot hardware and software issues, maintain IT equipment, and support users across multiple branches with excellent communication skills.

• 1 - 3 Years
• Giza - Egypt

Provide technical assistance, troubleshoot hardware and software issues, manage support tickets, and educate users on IT security and technology resources.

• 3 - 5 Years
• Cairo - Egypt

Provide technical assistance, troubleshoot issues, maintain documentation, and ensure excellent customer service with a focus on IT Help Desk support.

• 1 - 7 Years
• Giza - Egypt

Provide technical support, troubleshoot issues, manage user accounts, and ensure IT policies are followed; requires strong IT knowledge and communication skills.

• 1 - 3 Years
• Alexandria - Egypt

Receive and log IT support requests, provide troubleshooting for Windows and Microsoft Office, and assist with software installation while demonstrating good communication skills.

• 1 - 3 Years
• Al Kuwait - Kuwait

Provide technical assistance, manage user accounts, troubleshoot systems, and maintain documentation while demonstrating strong problem-solving skills and autonomy.

• 2 - 7 Years
• Lebanon - Lebanon

Provide technical support, troubleshoot hardware and software issues, assist with equipment setup, and ensure excellent customer service in IT operations.

• 1 - 2 Years
• Cairo - Egypt

Provide first-level technical support, troubleshoot issues, maintain systems, and ensure user satisfaction with strong communication and problem-solving skills.

• 3 - 5 Years
• Egypt - Egypt

Provide technical support for hardware and software, manage network infrastructure, maintain cybersecurity, and support Microsoft 365 and WordPress.

• 0 - 2 Years
• Amman - Jordan

Provide first-line support, troubleshoot software issues, maintain records, and liaise with customers while ensuring confidentiality and excellent communication skills.

• 0 - 2 Years
• Cairo - Egypt

The role requires excellent communication skills and a good level of English for IT Help Desk responsibilities.

• 1 - 3 Years
• Egypt - Egypt

Provide technical support for IT hardware, networks, and software while managing Windows Server, with a Bachelor's degree and strong problem-solving skills required.

• 1 - 3 Years
• Alexandria - Egypt

Provide technical assistance and support for computer systems, demonstrating strong communication skills and customer-oriented approach to resolve issues.