Helpdesk Manager Jobs

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 1 - 3 Years
• Muscat - Oman

Handle customer calls and emails, perform troubleshooting, maintain documentation, and support shift operations with strong communication and technical skills.

• 3 - 6 Years
• Sohar - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Nizwa - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Muscat - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Must be an Emirati National Bachelor's Degree IT graduates are preferred. Strong communication and customer service skills. Basic understanding of IT concepts and troubleshootin...

• 4 - 7 Years
• Doha - Qatar

The Resident Engineer provides IT operational support, troubleshooting, and administration for systems, networks, and user assistance, requiring experience with Microsoft and ne...

• 1 - 3 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Provide IT support and financial report preparation, requiring proficiency in accounting software and experience in IT operations and finance support.

• 3 - 8 Years
• Cairo - Egypt

Provide technical support, troubleshoot issues, maintain systems, and ensure compliance with service level agreements while managing IT assets and documentation.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Key Responsibilities: Receive, log, coordinate and dispatch maintenance service requests and tenant complaints, ensuring timely follow-up and closure. Update and manage CAFM or ...

• 1 - 3 Years
• Cairo - Egypt

The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Service Desk Support Technician is to provide first line s...

• 2 - 7 Years
• Cairo - Egypt

Provide technical support, manage IT assets, configure networks, administer cloud services, and ensure security systems function effectively.

• 1 - 5 Years
• Eastern Province - Saudi Arabia

Provide first and second-level support for desktops, laptops, printers, and other peripherals. Troubleshoot and resolve issues related to hardware components Install, configure,...

• 1 - 7 Years
• Giza - Egypt

Provide technical support by diagnosing issues, managing helpdesk tickets, and assisting users with hardware, software, and network problems.

• 0 - 2 Years
• Cairo - Egypt

Provide first-line technical support for IT issues, assist in troubleshooting, maintain systems, and support technology implementation in an educational environment.

• 5 - 10 Years
• Cairo - Egypt

Provide first level IT support, perform hardware/software maintenance, and manage network systems; requires knowledge in active directory, networking, and Google Suite.

• 1 - 3 Years
• Cairo - Egypt

We are hiring an IT Helpdesk Specialist to provide first-line technical support and ensure smooth daily IT operations. You will troubleshoot hardware and software issues, suppor...

• 3 - 8 Years
• Dubai - United Arab Emirates

Provide technical assistance for IT systems, troubleshoot issues, manage user accounts, and support cybersecurity initiatives with strong knowledge of Windows and networking.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for hardware and software, troubleshoot devices, assist with Learning Management System, and manage campus device lifecycle.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Operate the Facilities Management Help Desk to log, track and follow up on service and maintenance requests. Utilize the Help Desk system to generate management reports and prep...

• 1 - 3 Years
• Riyadh - Saudi Arabia

Respond to user requests through phone, email, and ticketing systems. Log, track, and manage incidents and service requests using IT service management tools. Troubleshoot commo...

• 3 - 5 Years
• Al Kuwait - Kuwait

Provide first-line technical support, troubleshoot hardware and software issues, manage user accounts, and ensure efficient IT operations with strong communication skills.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Provide technical support, ensure operational excellence, and implement quality assurance in IT services for hospital staff, requiring advanced troubleshooting skills and famili...

• 2 - 5 Years
• Beirut - Lebanon

Position Overview: As the IT Helpdesk Technician, you will install, maintain, test, and repairs systems and networks. You will utilize basic technical knowledge to support IT in...

• 5 - 9 Years
• Dubai - United Arab Emirates

Provide end-user IT support, helpdesk coordination, and basic system administration while ensuring effective communication with stakeholders during a temporary assignment.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

IT Support Manage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians. Responsible for Scanning, Testing, and P...

• 1 - 3 Years
• Algeria - Algeria

Manage IT operations, monitor incidents, coordinate teams, ensure compliance, and improve IT services while maintaining security and user support.

• 1 - 4 Years
• Riyadh - Saudi Arabia

Job Description Manage the client service requests via inbound and outbound telephone calls, e-mails, web requests and walk-ins Provide prompt resolution to customer inquiries b...

• 2 - 6 Years
• Giza - Egypt

Responsible for managing customer incidents, providing solutions, training agents, and enhancing service quality in a bilingual French/English environment.