Host / Hostess

JOUD Coffee

The Role

As a Host/Hostess, you are the first impression of Joud. You’ll welcome guests, manage the door, control the flow of seating and reservations, and set the tone for a premium-but-warm experience. You’ll work closely with the floor team to keep service smooth, fast, and organized—especially during peak breakfast hours.

What You’ll Do

Welcome every guest with confidence, warmth, and professionalism

Manage walk-ins, reservations, and waitlists (clear communication, calm under pressure)

Seat guests strategically to balance sections and avoid bottlenecks

Coordinate with the service team to ensure tables are cleaned, reset, and ready

Keep the entrance, host stand, and waiting area to brand standard (tidy, premium, “camera-ready”)

Handle guest questions, special requests, and feedback with empathy and urgency

Support service flow when needed (menus, water, small guest touchpoints)

Follow daily checklists and shift handover notes to keep standards consistent

What We’re Looking For

Minimum 2 years experience as a Host/Hostess (restaurant, café, hotel, or high-volume venue)

Strong communication skills and confidence speaking to guests

Fluent English; Arabic is a plus

Organized, fast learner, comfortable with reservation/waitlist systems

Calm under pressure during busy breakfast and weekend peaks

Professional grooming and a genuine hospitality mindset

Team player with strong ownership and attention to detail

What We Offer

Competitive package (salary + benefits)

Training and clear standards (you’ll never be left guessing)

Growth opportunities as we expand and open new formats

A high-performance culture built on respect, ownership, and teamwork

Location: Abu Dhabi or Dubai UAE

Schedule: Rotational shifts (including weekends and peak hours)