Hostess MOVENPICK

We are seeking a friendly and professional Hostess to join our team in 6th of October City, Egypt. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a smooth dining experience for all patrons.

• Greet and welcome guests in a warm and professional manner
• Manage reservations and seating arrangements efficiently
• Coordinate with servers and kitchen staff to ensure timely service
• Answer phone calls and respond to inquiries about the restaurant
• Maintain an organized and clean reception area
• Assist in resolving any customer concerns or complaints
• Keep track of wait times and communicate updates to guests
• Ensure menus are clean and up-to-date
• Assist with special events or large group bookings
• Maintain knowledge of menu items, daily specials, and promotions

• Excellent communication skills in English, both written and verbal
• Previous customer service experience, preferably in a restaurant setting
• Strong interpersonal and problem-solving abilities
• High level of energy and professionalism at all times
• Excellent personal presentation and grooming standards
• Knowledge of restaurant operations and dining etiquette
• Ability to work in a fast-paced environment
• Basic math skills for managing reservations and table assignments
• Exceptional organizational skills
• Flexibility to work various shifts, including weekends and holidays
• Positive attitude and ability to work well in a team