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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are seeking a friendly and professional Russian-speaking Hostess to join our team in Dubai, United Arab Emirates. As a key member of our front-of-house staff, you will be responsible for creating a welcoming atmosphere and ensuring a positive first impression for our guests.
- Greet and welcome guests in a warm and professional manner
- Escort guests to their tables and provide menus
- Manage reservations and seating arrangements efficiently
- Communicate effectively with kitchen and wait staff to ensure smooth service
- Respond to guest inquiries and special requests promptly
- Maintain cleanliness and organization of the reception area
- Assist in promoting special offers and events to guests
- Handle guest complaints or concerns with tact and professionalism
- Collaborate with team members to maintain high standards of customer service
- Adapt to changing situations and handle high-volume periods with ease
Desired Candidate Profile
Fluency in Russian and English (both written and spoken)
- High school diploma or equivalent
- Minimum of 2 years of experience in a similar role within the hospitality industry
- Strong communication and interpersonal skills
- Excellent customer service orientation
- Ability to work in a fast-paced, dynamic environment
- Knowledge of hospitality industry standards and practices
- Familiarity with reservation management systems
- Attention to detail and strong organizational skills
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Professional appearance and demeanor
- Basic knowledge of local culture and attractions in Dubai (preferred)
- Team player with a positive attitude
Company Industry
Department / Functional Area
Keywords
- Hostess (Russian Speaker)
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ACCOR
Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.