Send me Jobs like this
Experience
3 - 8 Years
Job Location
Education
Secondary School(Academic / General)
Nationality
Any European National, Any CIS National, Any Nationality
Gender
Female
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Overview:
The Hostess is responsible for providing a warm and friendly welcome to guests, managing reservations, and ensuring a smooth flow of guests into the dining area. This role plays a key part in creating a positive first impression and setting the tone for guests' dining experience by maintaining an organized and efficient seating process.
Duties & Responsibilities
- Guest Reception:
o Greet guests warmly as they arrive and thank them as they leave.
o Assist guests with seating preferences and accommodate special requests whenever possible.
o Manage the waiting list and notify guests when their table is ready.
- Reservation Management:
o Handle incoming reservation calls, emails, and online bookings.
o Maintain and update the reservation system with accurate guest information and special requests.
o Confirm reservations and follow up with guests regarding changes or cancellations.
- Seating Coordination:
o Coordinate with the service team to ensure timely seating and efficient table turnover.
o Maintain awareness of table availability, server assignments, and dining room layout.
o Communicate effectively with guests and servers to manage expectations and resolve seating issues.
- Customer Service:
o Provide menus and inform guests of daily specials or promotions.
o Answer guest inquiries regarding menu items, restaurant policies, and local attractions.
o Handle guest complaints with professionalism and escalate issues to management as needed.
- Maintaining Front-of-House Appearance:
o Ensure the reception area is clean, organized, and inviting for guests.
o Monitor restroom cleanliness and notify appropriate staff for maintenance.
- Team Collaboration:
o Collaborate with other hostesses and restaurant staff to maintain a cohesive and efficient front-of-house operation.
o Assist with other duties as needed, including bussing tables, taking coats, or assisting servers during busy periods.
- Upselling and Promotion:
o Promote special events, promotions, and menu items to guests during their visit.
o Encourage guests to join loyalty programs or subscribe to newsletters for future promotions and updates.
Desired Candidate Profile
Requirements and Skills
o Graduate or equivalent.
o Previous experience of Hostess is mandatory in a fine dine / Michelin restaurant or hospitality environment.
o Excellent communication and interpersonal skills.
o Professional appearance and demeanor.
o Multitasking and task oriented.
o Strong organizational skills and attention to detail.
o Knowledge of Reservation systems and Basic computer skills.
o Flexibility to work evenings, weekends, and holidays as required.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Eatx Facilities Management LLC
EATX is a hospitality group that is driven to create concepts of the future with climate, culture and community at the core. Determined to become the UAE’s leading restaurateurs and one of the few homegrown hospitality companies to launch internationally, EATX’s mission is to empower young talent and inspire the future of culinary entrepreneurship. EATX represents a mindset of infinite possibilities that will catapult us into a new era and provide the hospitality industry in the UAE with what it craves: passion, edge, food innovation and personality. We will strive to inspire and reshape the food culture wherever we go. Founding the company with the groundbreaking launch of Tom & Serg in 2013, Founder Tom Arnel and his team raised the bar and set the scene for a casual dining revolution in Dubai. Tom & Serg was a statement. It wasn’t about the biggest designs, the fanciest branding or the most intricate fit-out. It was about creating something that had its own unique identity and something that was far away from the glitz and glamour of Dubai. A casual cafe with great coffee, great food and a great atmosphere, all packaged up in an Al Quoz warehouse. Fast forward 10 years and EATX is now home to some of Dubai’s most loved brands which are integrated to the daily routine of the Dubai community. Staying true to the goal of being pioneers in culinary entrepreneurship EATX shows no sign of slowing down, with 4 new venues opened in 2023 including the groups greatest ever project The Guild; a premium dining concept in DIFC unlike anything the city has ever seen. From urban cafes, bars with a twist of nostalgia, laid-back family-friend beach clubs and ‘world first’ restaurants; EATX is set for growth with its unique well positioned brands that you won’t find anywhere else.
Read MoreMs. Asha Varmora - Senior HR Generalist
Dubai, United Arab Emirates (UAE)
Similar Jobs
Office Assistant
ALCROW FOR SOLAR ENERGY SYSTEMS RENTAL CO
- 1 - 2 Years
- Dubai - United Arab Emirates (UAE)
Front Desk Receptionist
Planet One Group
- 3 - 6 Years
- Dubai - United Arab Emirates (UAE)
Administration Assistant
AJJU HOODA HOTELS
- 1 - 3 Years
- Dubai - United Arab Emirates (UAE)