Hostess

Hyde Johannesburg Rosebank

Job Description

Role Overview:

As a Hostess at Delano Dubai, you will be the welcoming face of our dining experience, creating a lasting first impression for guests. Your exceptional communication skills and attention to detail will ensure that every guest feels valued and enjoys an unforgettable experience in our luxurious environment.

Key Responsibilities

• Guest Reception: Greet and welcome guests with warmth and professionalism, guiding them to their tables and ensuring a seamless transition into the dining experience.
• Table Management: Efficiently manage reservations and seating arrangements, optimizing table turnover while maintaining a comfortable and relaxed atmosphere.
• Communication: Collaborate closely with the waitstaff and kitchen team to ensure smooth service, providing timely updates on guest preferences and needs.
• Guest Engagement: Engage with guests to enhance their experience, addressing inquiries or special requests with grace and professionalism.
• Ambiance Maintenance: Ensure the dining area reflects Delano s luxury standards, maintaining cleanliness and organization throughout the restaurant.
• Event Coordination: Assist in planning and executing special events, ensuring all details are carefully managed to deliver a seamless experience.
  
  

Qualifications

• Luxury Experience: You have a proven track record in a luxury hospitality environment - luxury hotel, high-end restaurant, or exclusive beach club, showcasing your ability to deliver sophisticated and discreet service that exceeds guest expectations.
• Exceptional Skills: Your communication and interpersonal skills are exemplary, allowing you to engage with guests in a refined manner that enhances their experience.
• Operational Knowledge: You re proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.
• Educational Background: A relevant educational qualification, such as a Bachelor s degree in Hospitality Management or equivalent experience, is preferred, aligning with our commitment to excellence.
• Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.
  
  

As a Hostess at Delano Dubai, you will be an essential part of our luxurious experience, creating a warm and inviting atmosphere for our guests. Your exceptional communication skills and attention to detail will ensure that each guest feels welcomed and valued from the moment they arrive. Your passion for providing outstanding service will play a vital role in enhancing guest satisfaction and creating memorable moments in our elegant setting.