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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are seeking a friendly and professional Hostess to join our team in Dubai, United Arab Emirates. As the face of our establishment, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for our guests.
- Greet and welcome guests upon arrival, providing a warm and professional reception
- Manage reservations and seating arrangements efficiently
- Offer personalized assistance and information about our services, menu items, and local attractions
- Coordinate with front-of-house staff to ensure smooth guest experiences
- Maintain the reception and waiting areas in a clean, organized, and visually appealing condition
- Handle guest inquiries and special requests promptly and courteously
- Monitor guest satisfaction and address any concerns in a timely manner
- Assist with special events and VIP guests
- Promote our services and specials to enhance guest satisfaction and drive revenue
- Ensure compliance with health, safety, and hygiene standards in all public areas
- Collaborate with other departments to provide seamless guest experiences
- Stay informed about local events and attractions to provide up-to-date information to guests
Desired Candidate Profile
- Previous experience in guest services, concierge, or hostess roles, preferably in upscale restaurants or hotels
- Excellent interpersonal and communication skills, with a strong customer service orientation
- Ability to anticipate guest needs and provide personalized assistance
- Strong organizational and multitasking abilities
- Fluency in English; additional languages are highly advantageous
- Professional appearance and confident demeanor
- Knowledge of local attractions, culture, and amenities in Dubai and the surrounding areas
- Ability to handle high-pressure situations with grace and composure
- Detail-oriented with a keen eye for maintaining a pristine environment
- Flexibility to work various shifts, including weekends and holidays
- Collaborative team player with a positive attitude
- Basic computer skills for managing reservations and guest information
- Physical stamina to stand for extended periods
- Familiarity with local cuisine and dining etiquette is a plus
Company Industry
Department / Functional Area
Keywords
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