Hostess Sunset Hospitality Group

The Hostess is responsible to greet customers and to ensure that all guests receive an amazing experience from their first point of contact with the team:

• Manage waiting list as per brand guidelines.
• Offer appropriate seating arrangements.
• Receive and record customers dining reservations.
• Ensure all orders are filled in a timely and accurate manner.
• Maintain clean and organized tables and work area.
• Observe proper grooming and personal hygiene at all times.
• Assist waiters and head waiters when needed.
• Manage event related work including setting up tables of the restaurant.
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.
• Handles guest problems and complaints.
• Attend all regular departmental briefings and contribute to an open communication within the assigned team.
• Performs other duties pertinent to this job as assigned.