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Experience
5 - 7 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities:
- Team Leadership: Lead and motivate the housekeeping team, fostering a culture of excellence, teamwork, and attention to detail.
- Daily Operations: Oversee day-to-day housekeeping activities, including room cleaning, laundry, and public area maintenance, ensuring adherence to established standards.
- Quality Assurance: Implement and maintain rigorous quality control measures to achieve and exceed cleanliness and hygiene benchmarks.
- Inventory Management: Efficiently manage housekeeping supplies, equipment, and inventory to meet operational needs and budgetary constraints.
- Training and Development: Conduct regular training sessions for housekeeping staff, emphasizing best practices, safety protocols, and outstanding customer service.
- Guest Satisfaction: Proactively address guest concerns related to housekeeping, ensuring a positive and memorable stay experience.
- Communication: Collaborate with other departments, communicate effectively with staff, and contribute to a seamless guest experience.
Desired Candidate Profile
Education: Bachelor s degree in hospitality management, Business Administration, or a related field.
- Proven Experience: Successful track record in housekeeping management, preferably in a resort or pre-opening environment. Previous leadership experience required.
- Leadership Skills: Strong leadership and interpersonal skills to motivate and guide the housekeeping team.
- Detail-Oriented: Exceptional attention to detail and commitment to maintaining the highest cleanliness standards.
- Communication Skills: Excellent communication skills to interact effectively with staff, guests, and other departments.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Housekeeping Manager
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ACCOR
Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
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