Housekeeping Supervisor

Confidential Company

Employer Active

Posted 22 min ago

Experience

2 - 4 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Diploma(Hotel Management), Bachelor of Hotel Management(Hotel Management), MBA/PG Diploma in Business Mgmt

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Oversee daily housekeeping operations, ensuring all cleaning tasks meet the highest standards of quality and efficiency.
  • Conduct regular inspections of guest rooms and public areas, addressing any maintenance or cleanliness issues promptly.
  • Train and mentor housekeeping staff on effective cleaning techniques, safety protocols, and customer service practices.
  • Manage inventory of cleaning supplies and equipment, ensuring timely reordering and proper storage for optimal use.
  • Develop and implement housekeeping schedules to maximize staff productivity while minimizing disruptions to guests.
  • Collaborate with other departments, such as front desk and maintenance, to ensure seamless guest experiences.
  • Handle guest inquiries and complaints related to housekeeping services with professionalism and a solutions-oriented approach.
  • Enforce health and safety regulations within the housekeeping department to promote a safe working environment.
  • Prepare reports on housekeeping operations, including staff performance, budget adherence, and guest satisfaction metrics.
  • Foster a positive team culture, encouraging open communication and recognizing individual contributions to the team's success.

Desired Candidate Profile

  • High school diploma or equivalent required; hospitality management degree preferred for enhanced operational insight.
  • Minimum of 3 years of experience in housekeeping, with at least 1 year in a supervisory role within a hospitality setting.
  • Certification in hospitality or housekeeping management is a plus, demonstrating commitment to professional development.
  • Previous experience in luxury hotels or resorts is desirable, showcasing ability to maintain high standards.
  • Bilingual candidates are preferred; fluency in English and a second language enhances communication with diverse guests.
  • Strong leadership skills with the ability to motivate and inspire a team while managing performance effectively.
  • Proficient in using housekeeping management software and basic office applications for reporting and scheduling.
  • Exceptional attention to detail, ensuring every aspect of cleanliness and organization meets guest expectations.
  • Excellent interpersonal skills, allowing for effective communication and relationship-building with staff and guests.
  • Physically capable of performing manual tasks, including lifting, bending, and standing for extended periods.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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Confidential Company