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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As a Housekeeping Team Leader, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. As a Housekeeping Supervisor, you will also be responsible for assisting the head housekeeper and monitoring standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise Room Attendants
Daily allocation of rooms and deep cleaning tasks to team members
Manage guest requests, including VIP amenities and communicating them to the relevant team members
Routine inspection of guest bedrooms to ensure they meet standards
Achieve positive outcomes from guest queries in a timely and efficient manner
Carry out lost property procedures
Report maintenance issues to Maintenance/Engineering Department
Comply with hotel security, fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships
Desired Candidate Profile
A Housekeeping Team Leader serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Committed to delivering a high level of customer service
Experience in managing/supervising a team in a similar role
Experience in the hotel/cleaning industry
Good oral and written communication
Previous experience in Hosting Service (Governance)
High standards of cleanliness
Good interpersonal skills
Ability to work on their own or in teams
It is advantageous in this position if you demonstrate the following capabilities and advantages:
Ability to work in a team
Excellent attention to detail
Positive Attitude
Company Industry
Department / Functional Area
Keywords
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Hilton Hotels
Conrad Hotels & Resorts seamlessly blends contemporary design, luxurious amenities, and personalized service. With an intuitive and discreet approach, enhanced by innovation, we create exceptional travel experiences worldwide. At the core of it all are our incredible Team Members!
https://hilton.taleo.net/careersection/hww_cs_internal_global/jobdetail.ftl?job=2321602&lang=en
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