HR Administrator

DU

Key Accountabilities

• Analyse customer issues, formulate a response, and communicate comprehensively to queries to ensure customers receive complete information in a timely manner.
• Maintain professional, strong working relationships with external and internal customers, and HR colleagues to deliver the right solutions.
• Action decisions made by HR management and conveyed positively to administer employee eligibilities and benefits.
• Handle the edara communication of all updates, changes, new initiatives, and new policies through online channels (email, workplace, phone calls, etc.)
• Manage the insource the outsource project end to end in terms of recruitment, communication, onboarding and joining formalities.
• Assist in general administration to ensure edara operations run smoothly
• Identify and escalate consistent or recurring problems with systems and processes to actively partake in solution-finding.

Qualifications, experience, skills and competencies

Experience:

• Minimum 3 years experience in business administration role

Skills

• Excellent in using Microsoft Office
• Strong in communication and interpersonal skills
• Positive and friendly attitude when dealing with internal and external customers
• Good analytical skills