Human Resources Senior Generalist

Information Technology Industry Development Agency

Ensure HR policies and procedures are effectively communicated and adhered to by employees.

Ensure accurate and up-to-date employee data in the HR system, including employment status changes, trainings and certificates, and any other employees related matter.

Generate reports and analyze HR data concerning all the functions to support decision-making and strategic initiatives.

Responsible for the following:

HR Operations and Onboarding:

• Handle HR operational activities, including employee record management, documentation, and compliance.
• Coordinate employee offboarding processes, including exit interviews and clearance procedures.
• Serve as the primary point of contact for HR system-related inquiries and support.

Employee Relations:

• Design and update the internal communication plan that ensures conveying all needed messages related to ITIDA objectives, policy changes, or any related matters.
• Handle employee relations matters including internal announcements, grievances, and disciplinary actions.
• Manage communication channels ecosystem that include, but not limited to, intranets, newsletters, and direct messaging systems.

Training and Development:

• Develop and implement comprehensive training programs to enhance employee knowledge, skills, and performance.
• Collaborate with department managers to identify training needs and design customized training modules.
• Coordinate training sessions, including scheduling, logistics, and participant communication.
• Evaluate training effectiveness and make recommendations for improvement.

Performance Appraisal:

• Manage the performance appraisal process, including SMART objectives setting, performance reviews, and feedback mechanisms.
• Analyze performance data and identify areas for strengths and areas for improvement.