ICT Presales Engineer Alpha Data LLC

Key Responsibilities

• Collaborate with the sales team to understand client ICT requirements and provide technical solutions.
• Design and propose ICT solutions including:
• Enterprise Networking (LAN/WAN, Routing & Switching, Wireless).
• Data Center Infrastructure (Servers, Storage, Virtualization).
• Cloud Solutions (Public/Private/Hybrid Azure, AWS).
• Cybersecurity Solutions (Firewalls, Endpoint Security, VPNs).
• Unified Communications & Collaboration (VoIP, IP Telephony, Microsoft Teams).
• Prepare technical proposals, BOQs, RFQs, and cost estimations.
• Conduct site assessments and technical meetings with clients.
• Deliver technical presentations, solution demonstrations, and proof-of-concepts (PoCs).
• Work closely with OEMs/vendors for solution design, compliance, and pricing.
• Review tender documents and ensure full technical compliance.
• Support bid submissions and documentation.
• Stay updated with the latest ICT technologies and best practices.

Required Skills & Competencies:

• Strong knowledge of enterprise networking (routing, switching, wireless technologies).
• Solid understanding of data center technologies (virtualization, storage, backup solutions).
• Good understanding of cybersecurity fundamentals.
• Experience in preparing technical documentation and solution design.
• Experience in the GCC/Saudi market is highly preferred.
• Familiarity with enterprise IT environments and large-scale deployments.
• Strong coordination experience with global OEM vendors (Cisco, HPE, Dell, Microsoft, etc.).
• Ability to work under tight deadlines and manage multiple proposals simultaneously.
• Ability to interpret RFP/RFQ/tender documents.
• Knowledge of AutoCAD.
• Strong communication, presentation, and client-facing skills.
• Analytical thinking and problem-solving ability.