Implementation Governance Specialist

Dimension Data / NTT ltd

The Implementation Governance Specialist is responsible for ensuring that technology implementations, projects, and changes across the organization are delivered in a controlled, compliant, and risk managed manner. This role focuses on establishing and enforcing governance frameworks, standards, and oversight processes for IT implementations, system deployments, and major changes.
This role combines strong technical implementation knowledge with rigorous governance expertise to bridge project execution and enterprise risk/compliance requirements.

Key responsibilities:

• Serve as the primary governance authority and advisor for all major IT implementations, system deployments, and significant changes.
• Develop, maintain, and enforce implementation governance frameworks, policies, standards, and procedures.
• Review and approve (or reject) implementation plans, change requests, and deployment strategies to ensure alignment with organizational security, compliance, architecture, and operational standards.
• Conduct risk assessments and impact analyses for proposed implementations and changes.
• Facilitate and chair implementation governance review boards / change advisory boards (CAB / IGB).
• Monitor implementation activities and post deployment validation to confirm adherence to approved plans and controls.
• Identify, track, and report on implementation governance risks, issues, exceptions, and non compliance.
• Collaborate with project managers, architects, security teams, and operations to embed governance requirements early in the implementation lifecycle.
• Drive continuous improvement of implementation governance processes based on lessons learned, audit findings, and emerging best practices.
• Maintain accurate records of governance decisions, approvals, and exceptions.