Incident Management Jobs in Morocco

• 2 - 7 Years
• Morocco - Morocco

Responsible for recruitment, training, performance management, and engagement of tour staff, requiring strong organizational skills and effective communication.

• 3 - 4 Years
• Rabat - Morocco

Manage customer satisfaction, service delivery, and financial performance while ensuring effective communication, problem-solving, and resource management skills.

• 1 - 3 Years
• Morocco - Morocco

Manage identities and access privileges, design application security, assess risks, support users, and ensure compliance in a multi-technology environment.

• 2 - 7 Years
• Morocco - Morocco

Involvement in regulatory monitoring, risk management, compliance, and internal control for financial institutions, requiring strong communication and IT project skills.

• 3 - 8 Years
• Morocco - Morocco

Conduct detailed analysis, draft technical specifications, design and develop using Java, Angular, and various technologies in an Agile environment.

• 5 - 9 Years
• Morocco - Morocco

Seeking candidates with BAC+5 in IT or cybersecurity, CEH certification, and expertise in SIEM, digital forensics, and cloud security.

• 2 - 4 Years
• Casablanca - Morocco

Manage incidents, problems, and changes while ensuring communication, documentation, and adherence to ITIL v4 processes and customer service standards.

• 5 - 10 Years
• Morocco - Morocco

Manage telephony and Cloud environments, ensure service quality, handle incidents, and support collaborative solutions with strong analytical and customer service skills.

• 1 - 7 Years
• Morocco - Morocco

Manage and optimize SQL databases on-premises and in cloud environments, ensuring performance, security, and effective backup and recovery procedures.

• 2 - 4 Years
• Morocco - Morocco

Responsible for managing cybersecurity tools, vulnerability management, incident support, and documentation, requiring skills in security solutions and system administration.

• 5 - 7 Years
• Rabat - Morocco

Manage IT services, apply ITIL best practices, oversee project transitions, and utilize ITSM tools in a dynamic environment with strong leadership skills.

• 3 - 5 Years
• Agadir - Morocco

Manage agent productivity in Contact Center through real time monitoring, incident management, and performance analysis while utilizing software applications.

• 4 - 6 Years
• Casablanca - Morocco

Manage major incidents, coordinate actions, prioritize incidents, and ensure effective communication; requires ITIL V4 certification and ITSM Service NOW experience.

• 2 - 6 Years
• Rabat - Morocco

Manage customer incident backlog, prioritize resolutions, create problem tickets, and support teams using ITIL V3 and Service Now methodologies.