Internal Communications Specialist

Webook

Job Description

Roles & Responsibilities

Desired Candidate Profile

1. Internal Communications Strategy

• Coordinate and execute the internal communications strategy that aligns with the company s mission, brand tone of voice, values, and HR objectives.
• Maintain a clear, unified voice for all internal messages, ensuring alignment with leadership tone and organizational culture.
• Create an internal communication calendar covering announcements, campaigns, milestones, and key cultural moments.

2. Company-wide Communications

• Draft, edit, and distribute all internal messages including announcements, newsletters, leadership updates, and HR policies.
• Manage internal communication channels (e.g., intranet, email newsletters, Slack, Teams, internal screens, or Workplace).
• Ensure employees understand company initiatives, benefits, policy updates, and organizational changes through clear, friendly, and consistent communication.

3. Employee Engagement & Culture

• Plan and execute engagement campaigns and activities such as employee challenges, appreciation programs, cultural celebrations, and recognition days.
• Partner with HR Business Partners to promote well-being, inclusion, and recognition across all departments.
• Track participation, feedback, and engagement levels to refine future initiatives.

4. Leadership Messaging

• Support executives and senior management in preparing internal speeches, emails, and presentations for company-wide communication.
• Manage leadership updates such as From the CEO s Desk or Weekly Wrap-Ups ensuring tone and content reflect transparency and empathy.

5. Events & Townhalls

• Lead the organization and coordination of quarterly townhalls, All-Hands meetings, All-minds meetings, and internal events.
• Collaborate cross-functionally with IT, Facilities, and Operations to ensure flawless execution of internal events.
• Develop creative post-event summaries and internal spotlights to highlight achievements and foster pride.

6. Feedback & Continuous Improvement

• Conduct employee pulse surveys, polls, and engagement feedback forms to measure sentiment and communication effectiveness.
• Analyze results and present actionable insights to HR leadership.
• Continuously refine internal communication tools and practices to enhance reach, inclusivity, and participation.

• Bachelor s degree in Communications, Human Resources, Journalism, Marketing, or related field.
• 3 5 years of experience in Internal Communications, Employee Engagement, or HR Communications.
• Exceptional writing and editing skills in English (Arabic proficiency is a strong plus).
• Experience using internal communication and survey tools (e.g., Workplace, Slack, Teams, SurveyMonkey, Notion, etc.).
• Skilled in presentation tools such as PowerPoint or Canva.
• Strong organizational and project management skills with attention to detail.