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Experience
0 - 1 Year
Job Location
Education
Bachelor of Technology/Engineering(Computers)
Nationality
Emirati (UAE)
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Install, configure, and maintain hardware and software systems, including laptops, monitors, and workstations.
Troubleshoot and repair hardware components (desktops, laptops, printers) and software applications, ensuring compatibility, stability, and efficiency. Manage updates, patches, and system upgrades for both hardware and software.
Provide technical support to end-users, resolving hardware, software, and network-related issues promptly.
Ensure high levels of end-user satisfaction (target ?95%) by delivering responsive, customer-focused support and maintaining effective communication throughout issue resolution.
Maintain and regularly update IT inventory records, software licenses, and service-level agreements (SLAs).
Manage and deliver IT projects aligned with business objectives and technical requirements.
Conduct regular system audits to verify performance, reliability, and security compliance.
Collaborate with cross-functional departments to assess IT needs and implement solutions that enhance operational efficiency.
Ensure compliance with company policies, industry best practices, and regulatory standards related to IT infrastructure.
Perform day-to-day IT department tasks and other duties as assigned by the Line Manager, based on operational needs.
Desired Candidate Profile
Bachelor's degree in information technology, Computer Science, or a related field.
Minim um of 1-2 years of experience as an IT Engineer or similar role, preferably within the UAE.
Proficiency in network administration, server management, and IT security protocols.
Strong knowledge of operating systems (Windows, Linux), virtualization technologies, and cloud computing platforms.
Experience with firewalls, VPNs, and security configurations.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills and the ability to work effectively with both technical and non-technical teams.
Employment Type
- Full Time
Company Industry
- Construction
- Civil Engineering
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- IT Support Specialist
- System Administrator
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Galadari Engineering Works LLC
U.A.E.’s premier fabricated steel and engineering solutions provider, Galadari Engineering is known for its exceptional designs, incomparable engineering, fabrication & other related structural steel construction-related services and high-end products. A steel construction company, Galadari Engineering has handled projects of all scales and sizes in commercial plus industrial sectors. The Galadari Engineering signature is visible across the Emirates in structures such as iconic buildings, bridges, stadiums, warehouses, shopping complexes, power, oil and gas facilities, railways, residential projects and more. Founded in 1982, Galadari Engineering, which is part of the legendary Galadari Brothers Group, has played a key role in the UAE’s rapid industrialisation and economic development pace. An ISO 14001:2015 & OHSAS 18001:2007 accredited venture under Galadari Engineering, quality and performance are given utmost importance at every step of the work or task performed and completed at Galadari Engineering.
Read MoreAbhishek Appu - Manager Talent Acquisition
Sharjah, United Arab Emirates (UAE)