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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Assisting with the installation, configuration, and maintenance of hardware, software, and network systems.
Providing first-line technical support to hotel colleagues, resolving IT issues promptly and professionally.
Coordinating with external vendors and internal IT teams for troubleshooting and system upgrades.
Monitoring system performance and ensuring data security, backups, and compliance with IHG IT standards.
Maintaining an updated inventory of IT equipment and ensuring proper usage and maintenance.
Supporting hotel technology systems such as PMS, POS, Wi-Fi, telephony, and back-office applications.
Assisting with onboarding colleagues by setting up accounts, access rights, and required devices.
Desired Candidate Profile
A diploma/degree in Information Technology or related field.
1 3 years of experience in IT support, preferably in hospitality or service-oriented industries.
Strong troubleshooting skills with knowledge of Windows OS, networking, and Microsoft Office tools.
Familiarity with hotel IT systems (PMS/POS) is an advantage.
Excellent communication skills, with a customer-focused and service-oriented approach.
Flexibility to support operations during evenings, weekends, or emergencies.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- IT Coordinator
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Holiday Inn
The chance to work in a dynamic 5-star environment with world-class technology systems. Career growth opportunities within IHG s global network. Competitive salary, benefits, and learning & development programs. A supportive culture where innovation, collaboration, and your ideas matter.
https://careers.ihg.com/en/job-details/?jobref=IT%2BCoordinator%7cGB%7c152498
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