IT Desktop Support
Creative Club
Employer Active
Posted 6 hrs ago
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Experience
1 - 3 Years
Job Location
Education
Any Graduation()
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
United Arab Emirates
Experience
1 to 3 years
Qualification Level
ITI / Vocational; Diploma
Job Function
Customer Service / Telecalling
IT - Hardware
Skillset
Communication & Interpersonal Skills, Customer Handling Skills
Preferred Jobseekers
Locally available candidates only apply for this job
Key Responsibilities:
Respond to IT support requests via phone, email, ticketing system, or in-person.
Install, configure, and maintain desktop/laptop computers, printers, and other peripherals.
Troubleshoot hardware, software, and network issues (LAN/WAN, Wi-Fi, VPN).
Set up user accounts, access rights, and email configurations (e.g., Outlook, Office 365).
Support Windows/Mac operating systems, Microsoft Office, and other business applications.
Perform system updates, backups, and antivirus scans.
Maintain asset inventory and documentation of IT equipment and support tasks.
Coordinate with other IT teams for complex issues and escalations.
Qualifications:
Diploma or Bachelor s degree in Information Technology, Computer Science, or related field.
1 3 years of experience in desktop or technical support.
Familiarity with Windows OS, macOS, Active Directory, Microsoft 365, and basic networking.
Industry certifications (e.g., CompTIA A+, Microsoft MCSA/MCP) are an advantage.
Company Industry
- Entertainment
- Recreation
- Theme Parks
Department / Functional Area
- IT Software
Keywords
- IT Desktop Support
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