IT Expert
International American University RAK Campus
Employer Active
Posted 1 hrs ago
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Experience
2 - 3 Years
Job Location
Education
Bachelor of Science(Computers)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
1. IT Infrastructure Management
- Manage, maintain, and optimize the organization s IT infrastructure, including servers, networks, cloud systems, and enterprise applications.
- Ensure system performance, scalability, and uptime through proactive monitoring and preventive maintenance.
- Administer user accounts, access controls, and data backup procedures.
2. IT Security & Compliance
- Implement, monitor, and enforce IT security policies and procedures to safeguard institutional data.
- Ensure compliance with cybersecurity standards and regulatory requirements.
- Conduct risk assessments, vulnerability testing, and system audits to maintain data integrity and confidentiality.
3. Technical Leadership & Project Management
- Provide technical leadership and guidance for IT projects, including system upgrades, migrations, integrations, and new deployments.
- Collaborate with cross-functional teams to align IT initiatives with institutional goals.
- Develop project documentation, timelines, and technical specifications for smooth execution.
4. Troubleshooting & Support
- Diagnose, troubleshoot, and resolve complex hardware, software, and network issues.
- Maintain high system availability and implement effective disaster recovery and business continuity plans.
- Provide timely end-user support and ensure minimal disruption to academic and administrative activities.
5. Technology Evaluation & Innovation
- Research and evaluate new technologies, tools, and methodologies to enhance efficiency and innovation.
- Recommend system improvements, automation opportunities, and digital transformation strategies.
- Align IT capabilities with the institution s long-term business and academic objectives.
6. Vendor & Asset Management
- Coordinate with vendors, service providers, and technology partners to ensure timely delivery of IT services and support.
- Manage IT contracts, licenses, and subscriptions to ensure compliance and cost-effectiveness.
- Maintain accurate documentation, asset inventories, and IT infrastructure records.
Desired Candidate Profile
Minimum Qualification Required:
- Bachelor s degree in Information Technology, Computer Science, or a related field.
Preferred Qualification:
- Master s degree or higher in IT/Computer Science; professional certifications such as CISSP, CISM, Microsoft Certified IT Professional, or similar.
Experience Required:
- At least 2 3 years of progressive experience in IT roles involving systems management, networking, and security.
Technical & Soft Skills
- Proficiency in network administration, system configuration, and cloud computing environments (AWS, Azure, etc.).
- Strong knowledge of cybersecurity principles, firewalls, and data protection practices.
- Hands-on experience with hardware/software troubleshooting and IT service management.
- Excellent analytical, organizational, and documentation skills.
- Ability to manage multiple projects and deliver under tight deadlines.
- Strong interpersonal and communication skills with a collaborative, solution-focused mindset.
Company Industry
- Education
- Training
- Teaching
- Academics
Department / Functional Area
- IT Software
Keywords
- IT Expert
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International American University RAK Campus