IT Sales Account Manager

Whitecollars

Job Purpose

To manage and grow key client accounts while driving sales of our IT solutions through strong relationship management and technical understanding.

Key Responsibilities:

Client Managment

• Build & Nurture Relationships: Cultivate long-term partnerships with key decision-makers (CIOs, IT Directors) through strategic engagement
• Proactive Issue Resolution: Act as the first line of defense for client concerns, ensuring swift solutions
• Strategic Business Reviews: Conduct quarterly performance assessments to drive continuous ROI

Sales Growth

• Target Execution: Consistently meet and exceed sales quotas through consultative selling
  
• Unlock Potential : Identify hidden upsell/cross-sell opportunities in existing accounts

• New Business Hunting: Expand market footprint through strategic outreach

Technical Coordination

• Tech Translator: Explain IT fundamentals (CPUs/GPUs, NVMe/SATA SSDs) in business terms
• Infrastructure Expertise: Articulate value of servers, storage, and networking solutions
• Seamless Collaboration: Bridge communication between clients and technical teams

Project Management

• End-to-End Oversight: Manage project lifecycles from proposal to deployment
  
  
• Customer-Centric Handover: Ensure 100% satisfaction at project closure

Requirements

• Education
  Bachelor's degree in Business, IT, or related field

Experience

• 6-8 years in sales/account management
  IT/technology sales experience preferred

Skills

• Strong relationship management
  
  
• Excellent communication abilities
  
  
• Basic IT technical knowledge
  
  
• Time management and organization
  
  
• Negotiation and closing skills