IT Senior Officer

Bank of Jordan

1. Supervise the inspection and integrity of new systems that are connected to the devices used in the Bank and in accordance with the work instructions.

2. Follow up the processes for preventing issues and malfunctions, that may face operating systems / databases, banking systems and payment systems of all kinds. Work to solve technical problems from the root cause to prevent their recurrence, making sure they do no cause work disruptions or delays.

3. Ensure that users are identified, and that databases, application servers, systems applications /operating systems are downloaded and connected on the main devices of the Bank in a manner that meets work requirements and instructions, and the approved authority matrix.

4. Supervise / provide technical support for databases, application server, systems applications on main devices and apply modifications/updates to them according to what is received from concerned parties and change management mechanisms and associated work procedures.

5. Manage the main banking and payment systems of all kinds. Ensure their connection with local and international networks, based on the directives and instructions of the direct manager.

6. Provide the necessary support to companies contracted for the supply and maintenance of IT, to facilitate their work and achieve the required objectives of IT.