IT Service Delivery Analyst

Murex

Employer Active

Posted on 17 Nov

Experience

1 - 3 Years

Job Location

Beirut - Lebanon

Education

Bachelor of Technology/Engineering(Electronics/Telecomunication)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Deliver Infrastructure (ex: Virtual Machines, Physical Machines, NAS shares, DMZ, ) with needed configurations and tools to internal clients based on needs

Handle lifecycle of the infrastructure (shutdown, delete, release, re-allocate, )

Deliver support for end users and other IT teams at the agree upon response and resolution service level agreements

Participate in the creation of documentation to ease the work for the operation team

Participate in discussions and presentations to evolve the infrastructure

Propose and execute enhancements on automation pipelines used to deliver infrastructure

Desired Candidate Profile

Bachelor or Master s degree in computer science or engineering degree

Good Communication skills to be able to present ideas and communicate with clients

Client Support and Delivery Focused

Servers O/S (RHEL, UBUNTU, CentOS) knowledge is a plus

Virtualization (VMware, Hyper-V) knowledge is a plus

Database (Oracle, Sybase and MS SQL) is a plus

Jenkins/Ansible knowledge is a plus

Strong data analytics

Willingness to learn continuously

Good level in both English, French is required

Company Industry

Department / Functional Area

Keywords

  • IT Service Delivery Analyst

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Murex

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You ll be part of one global team where you can learn fast and stay true to yourself.

Read More

https://murex.wd3.myworkdayjobs.com/en-US/MurexCareerPage1/job/Beirut/IT-Service-Delivery-Analyst_JR102178