IT Service Delivery Management Jobs

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Seeking a proactive IT Project Coordinator to manage scheduling, coordinate technical tasks, and ensure effective communication with clients and teams.

• 3 - 6 Years
• Dubai - United Arab Emirates

Responsible for providing Level 2 IT support, managing service desk tickets, and maintaining IT infrastructure while ensuring optimal performance and security.

• 0 Year
• Dubai - United Arab Emirates (UAE)

Support Service Delivery by managing installation requests, coordinating with engineering teams, and ensuring timely execution; UAE National with Family Book preferred.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Drive customer security assurance activities, manage audits, and provide security training while possessing strong knowledge of cybersecurity standards and frameworks.

• 2 - 4 Years
• United Arab Emirates - United Arab Emirates

Provide exceptional IT service delivery, troubleshoot hardware/software issues, and support users with Microsoft 365 in a collaborative environment.

• 2 - 4 Years
• United Arab Emirates - United Arab Emirates

Provide first and second-line technical support, manage user accounts, and ensure IT service delivery with strong communication and problem-solving skills.

• 15 - 17 Years
• Riyadh - Saudi Arabia

The role involves strategic alignment of IT initiatives, operational efficiency through ERP and cloud adoption, and driving digital transformation with a focus on innovation.

• 1 - 3 Years
• Dubai - United Arab Emirates

The role involves developing ITIL frameworks, analyzing service management practices, delivering training, and ensuring compliance to enhance IT service delivery.

• 2 - 4 Years
• Doha - Qatar

Provide first-level technical support, troubleshoot issues, and maintain documentation while ensuring customer satisfaction and compliance with data protection policies.

• 12 - 17 Years
• Cairo - Egypt

Ensure high-quality IT support and manage network infrastructure while maintaining compliance with IT policies and service delivery standards.

• 10 - 12 Years
• Abu Dhabi - United Arab Emirates

Lead the Digital Workplace team to enhance end-user technology experience through IT support services, automation, and proactive service delivery.

• 1 - 3 Years
• Dubai - United Arab Emirates

Responsible for IT service desk operations, providing first level support, incident management, and promoting IT services with strong communication and administrative skills.

• 8 - 9 Years
• Cairo - Egypt

Responsible for IT service delivery, ensuring compliance with Service Level Agreements, managing client relationships, and leading service improvement initiatives.

• 3 - 7 Years
• Sharjah - United Arab Emirates

Provide advanced technical support for hardware and software issues, ensuring efficient operations, collaborating with IT teams, and maintaining IT systems.

• 3 - 4 Years
• Cairo - Egypt

Deliver high-level technical support, troubleshoot hardware/software issues, maintain IT infrastructure, and mentor junior staff while adhering to security protocols.

• 1 - 4 Years
• Cairo - Egypt

Responsible for advising on procedures, fixing equipment issues, managing network security, and ensuring efficient IT service delivery with strong system management knowledge.

• 5 - 8 Years
• Riyadh - Saudi Arabia

Manage IT infrastructure implementation, focusing on networking, cloud engineering, server administration, and team management to ensure operational efficiency.

• 1 - 3 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Manage End User Computing team, oversee endpoint lifecycle, ensure service delivery meets standards, and possess strong technical and leadership skills.

• 10 - 14 Years
• Abu Dhabi - United Arab Emirates

Responsible for developing IT strategies, ensuring data protection, managing infrastructure, and leading digital transformation while complying with regulatory standards.

• 5 - 15 Years
• Dubai - United Arab Emirates

Oversee ServiceNow managed services, ensuring compliance with SLAs and KPIs, driving customer satisfaction, and leading continuous improvement initiatives with a focus on automa...

• 2 - 4 Years
• Dubai - United Arab Emirates

The role involves developing business relationships, aligning IT services with business goals, and translating needs into technical specifications while fostering continuous imp...

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Manage service delivery teams, oversee project management, ensure client satisfaction, and implement quality assurance in cloud operations and digital transformation.

• 3 - 5 Years
• Sharjah - United Arab Emirates

The role involves providing second-level technical support, troubleshooting desktop issues, managing incident tickets, and ensuring compliance with IT policies.

• 5 - 10 Years
• Dubai - United Arab Emirates

Manage service delivery teams, optimize processes, ensure client satisfaction, and implement quality assurance in digital transformation and cloud projects.

• 1 - 3 Years
• Dubai - United Arab Emirates

The role involves developing ITIL frameworks, analyzing service management practices, delivering training, and ensuring compliance to enhance IT service delivery.

• 12 - 17 Years
• United Arab Emirates - United Arab Emirates

Lead ERP application analysis and implementation, manage technical solutions, foster team development, and monitor budget and performance metrics.

• 15 - 17 Years
• Riyadh - Saudi Arabia

Oversee IT service delivery and operations, manage multi-cloud environments, ensure compliance, and lead teams with strong ITIL and cloud expertise.

• 5 - 7 Years
• Egypt - Egypt

Oversee service delivery, ensure quality standards, manage escalations, and enhance efficiency while fostering stakeholder relationships and supporting staff development.

• 3 - 8 Years
• Casablanca - Morocco

Manage sprints, support team autonomy, process requests, and report on performance while utilizing Agile methodologies and tools like JIRA and SQL.

• 3 - 6 Years
• Dubai - United Arab Emirates

Responsible for coordinating Blackboard Application Administration services, ensuring customer satisfaction, managing expectations, and leading project management efforts with s...