IT Service Delivery Management Jobs

• 8 - 11 Years
• Dubai - United Arab Emirates (UAE)

Manage service delivery operations, ensuring compliance with SLAs and KPIs, while leading incident management and continuous improvement initiatives.

• 8 - 12 Years
• Dubai - United Arab Emirates

Oversee IT service delivery, optimize ITSM platforms, manage IT assets and vendors, and implement ITIL best practices for continuous improvement.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Oversee IT strategy, manage enterprise applications and infrastructure, implement cybersecurity measures, and drive digital transformation with strong leadership skills.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage assets, and ensure data security while promoting a positive service culture.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage IT assets, and ensure data security while promoting a positive service culture.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage IT infrastructure and cybersecurity, oversee staff, implement security protocols, and ensure network safety with relevant experience and qualifications.

• 7 - 14 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage IT service delivery, security management, and support functions while leading multiple projects and ensuring compliance with cybersecurity best practices.

• 10 - 30 Years
• Dubai - United Arab Emirates

Manage IT managed services delivery, monitor performance, handle escalations, and coordinate teams while ensuring compliance with SLAs and ITIL standards.

• 5 - 10 Years
• Al Kuwait - Kuwait

Seeking a candidate with a University Degree in Computer Science, BMC Helix ITSM expertise, report generation skills, and knowledge of Kubernetes.

• 10 - 20 Years
• Doha - Qatar

Manage IT Service Delivery, ensure SLA compliance, lead teams, and drive continuous improvement with expertise in stakeholder and vendor management.

• 5 - 10 Years
• Al Madina Al Munawarah - Saudi Arabia

Manage IT infrastructure and systems, ensuring reliability, security, and performance while supporting guest experience and operational excellence in luxury hospitality.

• 2 - 4 Years
• Dubai - United Arab Emirates

Manage customer onboarding and success for cyber security services, requiring project management skills, technical knowledge, and strong communication abilities.

• 6 - 11 Years
• Giza - Egypt

Job Purpose: To supervise and lead Apple Support team to provide efficient full life-cycle (Software/hardware) support to senior management, board members in the first place and...

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Manage end-to-end IT service delivery, local server administration, device lifecycle, AV technology, and first-line network support for a large site.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead shift operations, ensure safe service delivery, manage resources, and enhance customer satisfaction in airport operations with strong leadership and planning skills.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Manage client relationships, ensure revenue recovery, oversee operational governance, and coordinate with stakeholders in IT services delivery.

• 8 - 12 Years
• Cairo - Egypt

Execute and monitor cloud service delivery across Azure and AWS, ensuring compliance with SLAs while coordinating with clients and support teams.

• 5 - 7 Years
• Cairo - Egypt

Manage cloud operations in Microsoft Azure and AWS, ensuring operational governance and support for hybrid environments with strong technical knowledge.

• 1 - 2 Years
• Riyadh - Saudi Arabia

Responsible for executing cloud service delivery using Microsoft Azure and AWS, ensuring reliability and security while managing operational tasks independently.

• 0 - 5 Years
• Beirut - Lebanon

As an IT Service Delivery Analyst, you will be part of the team responsible for all infrastructure deliveries in Murex. The team s main mission is to provide direct support to a...

• 3 - 8 Years
• Casablanca - Morocco , Tangier - Morocco

Responsible for sprint management, backlog refinement, and facilitating Agile ceremonies while ensuring communication and reporting on performance and KPIs.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Manage service governance, performance reporting, risk compliance, and stakeholder relationships while ensuring SLA and KPI adherence in a large managed service environment.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead a team of engineers to ensure service delivery, manage stakeholder relationships, drive ITIL practices, and oversee project financial management.

• 1 - 6 Years
• Tunis - Tunisia

Monitor project delivery, coordinate with teams, and improve project management practices; requires a degree in Computer Engineering and strong organizational skills.

• 7 - 12 Years
• Cairo - Egypt

Support Oracle alliance strategy, manage relationships, drive joint initiatives, and enhance collaboration while ensuring performance metrics and governance are met.

• 1 - 5 Years
• Cairo - Egypt

Manage outsourced solutions, enhance efficiency, lead projects, mentor teams, and uphold professional standards while embracing technology and innovation.

• 1 - 6 Years
• Cairo - Egypt

Oversee software service delivery, manage client relationships, coordinate projects, ensure SLA compliance, resolve issues, and report performance metrics.

• 7 - 9 Years
• Cairo - Egypt

Seeking a Planning Lead to manage project schedules, ensure accountability, and support decision-making in complex infrastructure programmes with strong analytical skills.

• 7 - 10 Years
• Jordan - Jordan

Job Summary: We are seeking an experienced Service Delivery Manager to lead customer support and managed services operations, ensuring exceptional service quality, customer sati...