IT Service Management Jobs in Riyadh

• 2 - 7 Years
• Riyadh - Saudi Arabia

Lead ITIL-based service management processes, oversee ITSM tools, analyze infrastructure performance, and collaborate with teams for capacity planning and optimization.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead and build the ServiceNow practice, oversee strategy and implementation, drive business development, and manage a high-performing team of professionals.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Lead technical operations ensuring 99.99% availability, ITSM compliance, security adherence, and continuous improvement while managing stakeholders and vendors.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Design and architect scalable ITSM solutions, lead automation, ensure customer success, and collaborate with stakeholders using Jira and DevOps practices.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Provide L2-level support for JBoss and Java/J2EE in banking, ensuring compliance, high availability, and effective incident management.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Lead Service Desk operations, manage incidents and service requests, ensure SLA compliance, and possess strong ITSM and analytical skills.

• 5 - 7 Years
• Riyadh - Saudi Arabia

The role involves delivering ServiceNow solutions, advising clients on process improvements, and mentoring teams, requiring IT domain expertise and strong communication skills.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Develop and maintain ServiceNow architecture, lead implementations and integrations, customize applications, and ensure governance while collaborating with stakeholders.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Develop and execute test plans, perform manual and automation testing using Selenium and Appium, and improve QA processes with strong communication skills.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Coordinate high-impact incident resolution, lead problem management, ensure ITSM documentation, and improve processes while collaborating with cross-functional teams.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Provide L2/L3 support for SharePoint and .NET applications, manage incidents, and ensure effective communication with stakeholders.

• 8 - 12 Years
• Riyadh - Saudi Arabia

Responsible for designing and implementing Dynatrace monitoring solutions, ensuring application performance, and supporting incident management in enterprise environments.

• 4 - 6 Years
• Riyadh - Saudi Arabia

Oversee daily IT operations, manage IT staff, implement security protocols, and support operational environments in a fast-paced entertainment setting.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead end-to-end incident management, coordinate teams, conduct root cause analysis, and ensure compliance with service standards in IT operations.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Manage user accounts, devices, and IT support while ensuring effective communication and asset management using ITIL principles in a collaborative environment.

• 4 - 9 Years
• Riyadh - Saudi Arabia

Coordinate end-to-end change management processes, assess change requests, facilitate meetings, and ensure compliance with ITIL standards while possessing strong analytical and ...

• 2 - 7 Years
• Riyadh - Saudi Arabia

Support IT operations by managing incidents, providing first-level support, coordinating with vendors, and ensuring compliance with IT policies and asset management.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Support SailPoint identity services operations, manage identity lifecycle events, troubleshoot access issues, and improve automation in IAM environments.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Implement and maintain network security on IaaS cloud, manage firewalls, VPNs, and provide Level 2 support with strong analytical skills.

• 0 - 5 Years
• Riyadh - Saudi Arabia

Monitor IT infrastructure, detect incidents, perform troubleshooting, and collaborate with support teams; knowledge of IT components and monitoring tools preferred.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Oversee Command Center operations, incident management, change management, and service level agreements while guiding teams in automation and continuous improvement.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Responsibilities include IT support, network management, user assistance, and deployment of systems, requiring strong analytical skills and communication in Arabic and English.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Lead incident coordination and management, prioritize critical issues, communicate effectively, and drive process improvements in IT service management.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Develop relationships with C-suite executives, oversee account strategies, and leverage AI in sales processes while achieving targets and promoting customer success.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Develop relationships with C-suite executives, oversee account strategies, and leverage AI in sales while maintaining strong client partnerships in the Public Sector.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Strong hands-on experience with Service Mapping and Event Management, leading ServiceNow implementations, collaborating with Project Managers, and engaging stakeholders.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead ServiceNow projects, develop strategies, and manage client relationships while ensuring alignment with business objectives and delivering innovative solutions.

• 10 - 14 Years
• Riyadh - Saudi Arabia

Engage executives for digital transformation, lead workshops, provide sales strategy, and develop AI integration expertise with strong customer relationships.

• 12 - 15 Years
• Riyadh - Saudi Arabia

The role involves providing technical advisory for ServiceNow platform adoption, managing governance, and guiding customers in digital transformation with a focus on AI integrat...

• 8 - 13 Years
• Riyadh - Saudi Arabia

Lead technical delivery and architect solutions for Security Operations and Integrated Risk Management, mentoring teams and ensuring alignment with client needs and best practices.