IT Service Management Jobs

• 10 - 16 Years
• Riyadh - Saudi Arabia

Provide L3-level support for Governance, Risk, and Compliance in banking, ensuring compliance, performance, security, and effective incident management.

• 8 - 15 Years
• Doha - Qatar

Configure and maintain Service Mapping tools, collaborate with teams, ensure data accuracy, and support incident investigations with strong IT Service Management knowledge.

• 4 - 5 Years
• Riyadh - Saudi Arabia

Lead the design and implementation of IT Service Management solutions using BMC Helix, Kubernetes, and OpenShift while ensuring client satisfaction.

• 8 - 10 Years
• Dubai - United Arab Emirates

Lead the design and implementation of IT service management frameworks, establish governance policies, and conduct risk assessments to enhance operational efficiency.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Lead IT Service Management engagements, develop managed service proposals, design operating models, and ensure compliance with industry standards and client needs.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Maintain and optimize ITSM workflows, generate performance reports, troubleshoot issues, and ensure SLA compliance with ManageEngine Service Desk Plus expertise.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Assess IT operations, develop ITSM processes, improve customer experience, and implement ITSM tools while ensuring effective communication and collaboration.

• 3 - 7 Years
• Riyadh - Saudi Arabia

Conduct analysis and engineering of technology processes, enhance compliance, develop governance services, and optimize operational frameworks in IT service management.

• 3 - 7 Years
• Cairo - Egypt

Responsible for managing and supporting ManageEngine tools, ensuring service continuity and alignment with ITIL best practices for operational efficiency.

• 3 - 5 Years
• Cairo - Egypt

The role involves designing and implementing ServiceNow solutions in IT Service Management, IT Operations Management, and IT Asset Management, requiring strong technical and com...

• 5 - 10 Years
• Egypt - Egypt

Design and implement ServiceNow ITSM solutions, provide technical leadership, develop workflows, and mentor junior developers while ensuring system performance and security.

• 5 - 10 Years
• Dubai - United Arab Emirates

Manage end-to-end product service delivery, ensuring alignment with business goals and ITIL practices while collaborating with cross-functional teams.

• 7 - 12 Years
• Cairo - Egypt

Lead ServiceNow implementation projects, manage a team, ensure solution scalability, and integrate with external systems using REST/SOAP APIs.

• 5 - 7 Years
• Morocco - Morocco

Design and develop ServiceNow applications, integrate modules like IT Service Management and Customer Service Management, requiring strong scripting and integration skills.

• 4 - 7 Years
• Cairo - Egypt

Develop and integrate applications on the ServiceNow platform using JavaScript, REST, and SOAP, while applying Agile methodologies and ServiceNow certifications.

• 4 - 7 Years
• Casablanca - Morocco

Participate in ServiceNow development projects, customize modules, automate tasks, and collaborate with stakeholders while possessing strong JavaScript and technical skills.

• 5 - 9 Years
• Rabat - Morocco

Design, develop, and configure ServiceNow applications; expertise in IT Service Management, Customer Service Management, and scripting required.

• 2 - 6 Years
• Casablanca - Morocco

Provide expert guidance on ServiceNow ITOM and CMDB, configure platforms, develop workflows, ensure compliance, and enhance team skills.

• 2 - 6 Years
• Egypt - Egypt

Design and implement ServiceNow ITSM Pro solutions, utilizing Virtual Agent, Predictive Intelligence, and Performance Analytics, while mentoring junior staff.

• 3 - 6 Years
• Cairo - Egypt

Seeking a skilled consultant with expertise in IT Service Management, IT Operations Management, and IT Asset Management to optimize processes and engage stakeholders.

• 5 - 8 Years
• Cairo - Egypt

Lead technical architecture and solution design for ServiceNow implementations, ensuring adherence to ITIL best practices and managing integrations with external systems.

• 5 - 10 Years
• Dubai - United Arab Emirates

Design and optimize IT Service Management processes, ensuring efficiency and customer satisfaction while guiding clients on ITIL 4 constructs and continuous improvement.

• 7 - 9 Years
• Dubai - United Arab Emirates

Transform client operations by leveraging ServiceNow for ITSM, ITAM, HRSD, GRC, FSM, and CSM while mentoring teams and driving process improvements.

• 3 - 5 Years
• Saudi Arabia - Saudi Arabia

Develop and implement ServiceNow solutions, create workflows, integrate systems, and ensure compliance with software development best practices.

• 3 - 7 Years
• Dubai - United Arab Emirates

Lead architecture and implementation of secure on-premises ServiceNow deployment, requiring expertise in cloud strategies, infrastructure design, and governance practices.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates

Lead testing strategy and execution for ServiceNow implementations, ensuring quality through automation, collaboration, and adherence to best practices.

• 4 - 5 Years
• United Arab Emirates - United Arab Emirates

Act as subject matter expert in ITSM and design Service Management processes, requiring strong ServiceNow knowledge and process design skills.

• 2 - 4 Years
• Casablanca - Morocco

Manage incidents, problems, and changes while ensuring communication, documentation, and adherence to ITIL v4 processes and customer service standards.

• 5 - 6 Years
• Abu Dhabi - United Arab Emirates

Responsible for designing and implementing ServiceNow solutions, integrating with third-party tools, and collaborating with teams to meet business requirements.

• 1 - 3 Years
• Dubai - United Arab Emirates

Design and optimize service-based business processes, lead workshops, and support testing cycles with strong ServiceNow and ITIL 4 experience.