IT Service Management Jobs

• 1 - 3 Years
• Jordan - Jordan

Lead implementation of IT Service Management and Asset Management solutions, enforce ITIL processes, and optimize workflows with strong analytical and communication skills.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead ITSM solution implementation aligned with ISO 20000, design tools, conduct gap analysis, and deliver training for IT staff.

• 4 - 9 Years
• Giza - Egypt

Drive design and implementation of IT Service Management platforms, requiring expertise in BMC Remedy, programming skills, and ITIL practices.

• 4 - 8 Years
• Doha - Qatar

Manage incidents and problems by monitoring ticket queues, conducting root cause analysis, and ensuring compliance with ITIL standards while enhancing IT service efficiency.

• 7 - 12 Years
• Cairo - Egypt

Lead design and optimization of SaaS ITSM platform, implement integrations and automation, requiring ITIL knowledge and scripting proficiency.

• 0 - 1 Year
• United Arab Emirates - United Arab Emirates (UAE)

Provide technical support for hardware, software, and network issues, ensuring minimal disruption while managing user accounts and IT asset compliance.

• 0 - 2 Years
• Fujairah - United Arab Emirates (UAE)

UAE National candidates will support IT issues, assist new employees, and gain practical experience in IT service management and troubleshooting.

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Lead core application support by managing trading, clearing, and settlement systems, ensuring performance, security, and compliance while driving continuous improvement.

• 8 - 15 Years
• Doha - Qatar

Define operational architecture, establish observability standards, and implement security operations while ensuring cloud-native platform reliability and operational readiness.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Manage device enrollment, compliance policies, application lifecycle, and security management using Intune, requiring a Bachelor's degree and expert-level knowledge.

• 2 - 7 Years
• Doha - Qatar

Provide SAP and Microsoft Power Platform support, manage incidents, conduct user training, and ensure integration between SAP and Microsoft 365.

• 7 - 14 Years
• Riyadh - Saudi Arabia

Seeking a Senior Infrastructure Consultant to design, implement, and support banking infrastructure, ensuring compliance and high availability with strong technical skills.

• 3 Years
• Al Ahmadi - Kuwait

Responsible for network monitoring, troubleshooting, and ensuring operational continuity, requiring certifications in networking and strong communication skills.

• 4 - 9 Years
• Jordan - Jordan

Manage Level 2 and Level 3 support tickets using Ivanti ITSM, ensuring compliance with SLAs while guiding junior engineers and maintaining customer communication.

• 5 - 10 Years
• Muscat - Oman

Install, configure, and upgrade database systems while optimizing performance, managing security, and providing technical support with strong analytical skills.

• 1 - 7 Years
• Dubai - United Arab Emirates

Provide hands-on and remote technical support for hardware, software, and network issues while managing user accounts and logging in ITSM tools.

• 3 - 8 Years
• Doha - Qatar

The role involves monitoring telecom networks, incident management, and operational support, requiring skills in network operations and ITSM tools.

• 4 - 9 Years
• Morocco - Morocco

Design and develop solutions on the ServiceNow platform, collaborating with teams, requiring expertise in IT processes and ServiceNow modules.

• 3 - 8 Years
• Qatar - Qatar

Responsible for monitoring network operations, providing first and second line support, and managing incidents while ensuring adherence to service level agreements.

• 2 - 4 Years
• Doha - Qatar

Monitor and improve IT Service Desk quality by reviewing communications, ensuring compliance with service standards, and supporting continuous improvement initiatives.

• 2 - 7 Years
• Amman - Jordan

Assist in designing secure cloud infrastructure, automate deployments, support migrations, manage operations, and ensure compliance with a focus on Microsoft Azure.

• 4 - 6 Years
• Riyadh - Saudi Arabia

Provide IT support in Arabic, resolving incidents, managing user accounts, and assisting with CRM applications while ensuring excellent customer service.

• 0 - 2 Years
• Egypt - Egypt

Provide IT operational support, manage incidents and service requests, ensure user assistance, and maintain documentation with strong communication skills.

• 1 - 3 Years
• Egypt - Egypt

Provide first-line IT support, manage incidents and service requests, and ensure quality delivery while collaborating with internal teams.

• 2 - 7 Years
• Amman - Jordan

Provide technical support for end-user devices, manage hardware, troubleshoot incidents, and collaborate with IT teams; requires strong knowledge of Windows OS and ITSM systems.

• 8 - 13 Years
• Morocco - Morocco

Design and lead scalable ServiceNow solutions, ensuring adherence to best practices while supporting project teams and providing technical expertise.

• 4 - 9 Years
• Morocco - Morocco

Gather and analyze requirements, write functional deliverables, provide expertise on ServiceNow modules, and collaborate with IT teams in diverse projects.

• 2 - 7 Years
• Jordan - Jordan

Responsible for implementing and managing Microsoft Azure cloud infrastructure, automation, migration support, and ensuring compliance with governance and security standards.

• 5 - 7 Years
• Rabat - Morocco

Conceive, develop, and configure applications on ServiceNow, with expertise in IT Service Management, scripting, and integration, while ensuring Agile practices.

• 4 - 6 Years
• Iraq - Iraq

The role involves delivering IT solutions, supporting presales, leading deployments, providing training, and ensuring customer satisfaction with strong technical skills.