IT Service Management Jobs

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead administration and enhancement of Symphony Summit AI IT Service Management platform, focusing on workflow automation, scripting, custom development, and reporting.

• 5 - 8 Years
• Doha - Qatar

Design and develop integrations for ITSM tools and enterprise applications, utilizing APIs and scripting, while ensuring data quality and security.

• 12 - 20 Years
• Riyadh - Saudi Arabia

Lead end-to-end delivery of ServiceNow ITSM projects, manage client expectations, mentor teams, and drive project execution with strong ITSM expertise.

• 10 - 16 Years
• Riyadh - Saudi Arabia

Provide L3-level support for Governance, Risk, and Compliance in banking, ensuring compliance, performance, security, and effective incident management.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Seeking Arabic nationals with IT Service Desk experience, proficiency in ITSM tools, and knowledge of ITIL framework for leadership roles.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

The ITSM Analyst administers IT Service Management tools, tracks performance metrics, ensures process compliance, and supports service delivery optimization.

• 10 - 15 Years
• United Arab Emirates - United Arab Emirates

The role involves managing IT service management projects, requiring expertise in cloud platforms, application modernization, and enterprise integration frameworks.

• 2 - 7 Years
• Saudi Arabia - Saudi Arabia

Implement and optimize IT Service Management and Asset Management solutions, focusing on Ivanti Service Manager, while applying ITIL principles and collaborating with teams.

• 7 - 12 Years
• Cairo - Egypt

Lead design and optimization of SaaS ITSM platform, implement integrations and automation, requiring ITIL knowledge and scripting proficiency.

• 1 - 7 Years
• Dubai - United Arab Emirates

Gather and analyze business requirements for ITSM processes using ServiceNow, collaborating with stakeholders and ensuring compliance with best practices.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Lead ITIL-based service management processes, oversee ITSM tools, analyze infrastructure performance, and collaborate with teams for capacity planning and optimization.

• 3 - 8 Years
• Dubai - United Arab Emirates

Enhance service efficiencies by managing ITSM processes, collaborating with IT teams, analyzing performance metrics, and providing training on ITSM tools.

• 7 - 12 Years
• Cairo - Egypt

Lead ServiceNow implementation projects, manage a team, ensure solution scalability, and integrate with external systems using REST/SOAP APIs.

• 5 - 7 Years
• Kuwait - Kuwait

Manage IT service operations, configure ITSM platforms, ensure compliance, develop workflows, and require strong ITSM knowledge and automation skills.

• 4 - 7 Years
• Cairo - Egypt

Develop and integrate applications on the ServiceNow platform using JavaScript, REST, and SOAP, while applying Agile methodologies and ServiceNow certifications.

• 5 - 7 Years
• Dubai - United Arab Emirates

Lead design and implementation of ServiceNow solutions, requiring expertise in ITSM, HRSD, ITOM, and ITIL, along with strong communication skills.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Lead enterprise architecture and ServiceNow implementations, manage service provider relationships, and enhance IT service delivery with strong analytical skills.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Develop and maintain ServiceNow architecture, lead implementations and integrations, customize applications, and ensure governance while collaborating with stakeholders.

• 5 - 10 Years
• Dubai - United Arab Emirates

Develop and maintain ServiceNow platform architecture, lead implementation and integration, customize applications, ensure governance, and collaborate with stakeholders for cont...

• 5 - 7 Years
• Cairo - Egypt

Lead design and implementation of ServiceNow solutions, focusing on ITSM and HRSD, while mentoring teams and optimizing service delivery.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Architect and build ServiceNow, lead ITSM, SAM, and HAM implementation, integrate technologies, develop workflows, and ensure successful deployment.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Responsible for maintaining and optimizing core enterprise applications, ensuring compliance, and providing technical support with strong analytical and troubleshooting skills.

• 5 - 7 Years
• Egypt - Egypt

Seeking ITSM and IT Governance professionals to enhance processes, implement models, and ensure compliance with ITIL and ISO standards.

• 5 - 10 Years
• Egypt - Egypt

Lead design and implementation of ServiceNow solutions, requiring expertise in ITSM, HRSD, ITOM, and ITIL, with strong communication and project management skills.

• 5 - 10 Years
• Egypt - Egypt

Key Responsibilities: Assess and enhance existing ITSM processes and governance structures Design and implement IT operating models aligned with business strategy Lead or suppor...

• 5 - 7 Years
• Riyadh - Saudi Arabia

Develop and execute test plans, perform manual and automation testing using Selenium and Appium, and improve QA processes with strong communication skills.

• 2 - 4 Years
• Casablanca - Morocco

Manage incidents, problems, and changes while ensuring communication, documentation, and adherence to ITIL v4 processes and customer service standards.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Guide customers through value discovery, shape solution strategy, and demonstrate enterprise-level ServiceNow pre-sales experience with strong executive communication and Arabic...

• 5 - 7 Years
• Dubai - United Arab Emirates

Responsible for business process design and optimization, with expertise in ServiceNow workflows and stakeholder influence in complex environments.

• 1 - 4 Years
• Dubai - United Arab Emirates

Design and maintain ServiceNow enterprise architecture, influence C-suite, and provide strategic guidance with strong knowledge of enterprise frameworks and certifications.