IT Service Management Jobs

• 8 - 13 Years
• Oman - Oman

Develop and optimize IT Service Management frameworks, conduct assessments, standardize KPIs, and enhance service quality through collaboration and training.

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

The role involves designing IT Service Management processes, developing custom workflows, and requires strong skills in scripting, UI customization, and integration.

• 0 - 1 Year
• Abu Dhabi - United Arab Emirates (UAE)

Manage Dynatrace APM solution, create dashboards, integrate ITSM, and deploy monitoring agents while requiring a Bachelor's degree and Dynatrace certification.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Support IT operations by managing incidents, providing first-level support, coordinating with vendors, and ensuring compliance with IT policies and asset management.

• 5 - 7 Years
• Saudi Arabia - Saudi Arabia

Seeking a skilled developer to design and optimize ServiceNow ITSM and CSM solutions, with expertise in JavaScript, APIs, and Agile methodologies.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Design and customize ServiceNow ITSM and CSM modules, develop applications, and optimize user experience while collaborating with stakeholders and ensuring best practices.

• 5 - 10 Years
• Qatar - Qatar

Lead end-to-end ITSM implementations, manage risk frameworks, conduct audits, and strengthen client relationships with strong consultancy and communication skills.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead service delivery and governance for a government account, focusing on IT service management, customer experience, and operational excellence.

• 2 - 7 Years
• Saudi Arabia - Saudi Arabia

Implement and optimize IT Service Management and Asset Management solutions, focusing on Ivanti Service Manager, while applying ITIL principles and collaborating with teams.

• 7 - 12 Years
• Cairo - Egypt

Lead design and optimization of SaaS ITSM platform, implement integrations and automation, requiring ITIL knowledge and scripting proficiency.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Lead ITIL-based service management processes, oversee ITSM tools, analyze infrastructure performance, and collaborate with teams for capacity planning and optimization.

• 3 - 8 Years
• Doha - Qatar

The role involves managing the Service Management Automation platform, requiring IT Service Management expertise, configuration skills, and problem-solving abilities.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support, manage IT service delivery, endpoint management, and backup operations while ensuring compliance with ITIL principles and security standards.

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage OpenShift administration, CI/CD pipelines, and automation while ensuring security and compliance; requires strong DevOps and cloud-native engineering skills.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Seeking a candidate with a degree in Electrical/Electronics, experience in AV/CCTV integration, and knowledge of industrial standards and ITSM systems.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide network and telecommunication services, troubleshoot issues, ensure compliance, and maintain documentation while possessing strong analytical skills and IT certifications.

• 3 - 5 Years
• Abu Dhabi , Ajman , Fujairah - United Arab Emirates (UAE)

Provide technical support for hardware, software, and network issues, manage user accounts, and assist with onboarding while ensuring minimal disruption.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design and manage server infrastructure, administer Active Directory and backup systems, and ensure compliance with IT standards using Windows and Linux.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Seeking a candidate with expertise in Dynatrace APM solutions, infrastructure monitoring, and advanced troubleshooting in a banking environment.

• 3 - 7 Years
• Doha - Qatar

Implement and configure OpenText SMAX modules, design solutions, integrate applications, conduct testing, and provide training for IT Service Management.

• 3 - 7 Years
• Qatar - Qatar

Implement and configure OpenText SMAX for ITSM, design solutions, integrate applications, and provide training; requires strong ITSM knowledge and problem-solving skills.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Implement and maintain network security on IaaS cloud, manage firewalls, VPNs, and provide Level 2 support with strong analytical skills.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Manage existing UAE customer accounts, generate new business opportunities, and propose software solutions while ensuring customer satisfaction with strong IT knowledge.

• 8 - 12 Years
• Riyadh - Saudi Arabia

Responsible for designing and implementing Dynatrace monitoring solutions, ensuring application performance, and supporting incident management in enterprise environments.

• 3 - 5 Years
• Dubai - United Arab Emirates

The role involves implementing strategic projects, managing audio visual technologies, providing technical support, and enhancing customer service within a global enterprise.

• 7 - 9 Years
• United Arab Emirates - United Arab Emirates

Provide L2/L3 support for network security, troubleshoot incidents, manage firewalls and VPNs, with strong networking fundamentals and operational ownership.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Manage end-to-end service delivery for Infrastructure Tools, ensuring SLA adherence, incident management, and customer relationship building with strong ITIL knowledge.

• 4 - 9 Years
• Kuwait - Kuwait

Looking for an experienced ServiceNow Developer with expertise in IT Service Management, Customer Service Management, scripting, and integrations.

• 6 - 8 Years
• Saudi Arabia - Saudi Arabia

The role involves acting as a liaison between customers and delivery teams, focusing on requirements gathering and ITSM and Endpoint Management solutions.

• 1 - 4 Years
• Dubai - United Arab Emirates

Lead design and implementation of ServiceNow solutions, manage integrations, apply ITIL principles, and provide mentorship with strong communication skills.