IT Service Management Jobs

• 5 - 7 Years
• Casablanca - Morocco

Develop and configure ServiceNow ITSM processes, optimize Service Catalog, implement SLAs, and integrate with third-party applications while ensuring quality and maintainability.

• 7 - 12 Years
• Dubai - United Arab Emirates

The role involves reviewing ServiceNow processes, improving platform usage, and requires strong consulting experience, communication skills, and ITIL certification.

• 5 - 10 Years
• Doha - Qatar

Provide L1/L2 support for Appian BPM applications, troubleshoot issues, analyze logs, and coordinate with technical teams while ensuring user support.

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates

Manage and optimize ITSM processes using ManageEngine, focusing on incident management, asset management, and ITIL-based service improvement with strong reporting skills.

• 5 - 13 Years
• Riyadh - Saudi Arabia

Responsible for managing Change Management operations, ensuring compliance with ITIL practices, and providing stakeholder support while driving process improvements.

• 1 - 6 Years
• Saudi Arabia - Saudi Arabia

Manage service requests and incidents using ITSM tools, ensuring compliance and providing end-user support with strong documentation and communication skills.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage technology service transformation projects, ensuring effective delivery and operational readiness with strong ITIL and ITSM knowledge.

• 2 - 8 Years
• Algiers - Algeria

Provide technical support for hardware, software, and network issues, manage IT assets, and ensure compliance with service level agreements.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Lead the Service Desk team in delivering customer support, managing incidents, and ensuring SLA compliance with expertise in ITIL and service operations.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line support for incidents and service requests in Data Center Colocation, utilizing ITIL and ITSM practices with strong customer service skills.

• 4 - 8 Years
• Riyadh - Saudi Arabia

Provide technical support, manage incidents, and ensure security compliance while maintaining IT assets and improving service efficiency.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design and implement Master Data Management solutions, ensuring data accuracy and governance, requiring expertise in Oracle MDM and data integration.

• 8 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Define and manage enterprise Master Data Management strategy, ensuring data quality, governance, and integration across platforms while leading high-performing teams.

• 4 - 6 Years
• Al Khobar , Dammam/Khobar/Eastern Province , Riyadh - Saudi Arabia

Lead IT operations, manage budgets, oversee infrastructure and cybersecurity, and develop technology strategies while mentoring IT staff and improving business processes.

• 1 - 4 Years
• Doha - Qatar

Develop and maintain Microsoft infrastructure, perform system administration, ensure high availability, and support cloud services with strong DevOps and ITSM knowledge.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first contact for customers, manage incidents, ensure ITIL adherence, and possess ITIL certification and technical support skills.

• 5 - 9 Years
• Dubai - United Arab Emirates (UAE)

Manage service operations, budgets, vendor performance, and project delivery while requiring a Bachelor's degree in Engineering and strong analytical skills.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 2 - 5 Years
• Sohar - Oman

Responsible for end-to-end IT support, troubleshooting, asset management, and ticket resolution, requiring network support and software troubleshooting skills.

• 2 - 7 Years
• Abu Dhabi - United Arab Emirates

Provide first-line IT support, troubleshoot hardware/software issues, manage service requests, and possess strong skills in Windows/macOS and ITSM systems.

• 0 - 5 Years
• Cairo - Egypt

Provide first-line technical support for enterprise applications, manage incidents, perform troubleshooting, and support business users in insurance applications.

• 3 - 5 Years
• Riyadh - Saudi Arabia

The candidate will develop and maintain ServiceNow Hardware Asset Management solutions, manage asset lifecycles, and ensure compliance with IT asset management best practices.

• 5 - 10 Years
• Riyadh - Saudi Arabia

The role involves managing partner performance, driving pipeline development, executing go-to-market strategies, and requires strong communication and AI integration skills.

• 8 - 12 Years
• Dubai - United Arab Emirates

Oversee IT service delivery, optimize ITSM platforms, manage IT assets and vendors, and implement ITIL best practices for continuous improvement.

• 4 - 8 Years
• Al Madina Al Munawarah - Saudi Arabia

Conduct vulnerability assessments, manage remediation, and automate reporting while demonstrating strong communication skills and knowledge of cybersecurity frameworks.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Responsible for designing, configuring, and supporting ServiceNow solutions, requiring strong experience in ITSM, troubleshooting, and collaboration with stakeholders.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 0 - 5 Years
• Abu Dhabi - United Arab Emirates

Provide IT support across multiple sites, resolving incidents, performing server checks, and managing Active Directory tasks with strong networking and hardware skills.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Provide first and second line IT support, perform server checks, manage Active Directory tasks, and troubleshoot networking and classroom technology.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Provide technical support for enterprise users, manage incidents using IT Service Management platforms, and require strong knowledge of ServiceNow and IT support.