IT Service Management Jobs

• 1 - 3 Years
• Jordan - Jordan

Lead implementation of IT Service Management and Asset Management solutions, enforce ITIL processes, and optimize workflows with strong analytical and communication skills.

• 1 - 3 Years
• Jeddah - Saudi Arabia

The Job Description Manage service requests and incidents via ITSM tools, ensuring SLA compliance. Coordinate with technical teams to resolve issues within agreed timelines. Doc...

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 1 - 3 Years
• Muscat - Oman

Handle customer calls and emails, perform troubleshooting, maintain documentation, and support shift operations with strong communication and technical skills.

• 1 - 6 Years
• Saudi Arabia - Saudi Arabia

Manage service requests and incidents using ITSM tools, ensuring compliance and providing end-user support with strong documentation and communication skills.

• 10 - 15 Years
• Qatar - Qatar

Job purpose: IT Service Management (ITSM) is a set of practices and processes to align IT services with an organization's and its customers' needs. ITSM means the firm is commit...

• 5 - 12 Years
• Riyadh - Saudi Arabia

Responsible for IT Service Management oversight, incident lifecycle management, vendor relations, and continuous improvement to enhance IT service delivery and operational excel...

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 5 - 10 Years
• Doha - Qatar

Lead design and implementation of IT Service and Asset Management solutions, leveraging Ivanti expertise, while mentoring engineers and optimizing workflows.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage IT service operations, incident and change management, ensuring ITIL compliance and continuous improvement while leading a professional team.

• 10 - 15 Years
• United Arab Emirates - United Arab Emirates

Job Details: Role: ITSM Project Manager Employment Type: 1 year & extendable contract (Long term), outsourced Work Location: Abu Dhabi, United Arab Emirates Notice Period: Immed...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for desktops, laptops, and mobile devices, manage IT infrastructure, and possess strong knowledge of Microsoft and Apple systems.

• 4 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for desktop and laptop devices, troubleshoot hardware and software issues, and manage user accounts while utilizing Microsoft products and ITIL processes.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 3 - 7 Years
• Doha - Qatar

Candidates will monitor and troubleshoot telecom networks, manage incidents, and ensure service assurance using various technologies and tools in a 24x7 environment.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Responsible for establishing, governing, and maintaining the Digital Infrastructure Asset and Configuration Management practice across the organisation. The role ensures accurat...

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 3 - 8 Years
• Manama - Bahrain

About the Role Eunoia Tech Consultancy is looking for an experienced IT Project Manager to oversee and supervise the implementation of an upcoming large-scale digital transforma...

• 3 - 6 Years
• Tehran - Iran

Provide onsite IT support, troubleshoot hardware/software, manage IT assets, and assist with incident management and meeting room technologies.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Microsoft 365 Administration Administer Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and the M365 admin center. Manage the user lifecycle: provisioning, licens...

• 3 - 8 Years
• Doha - Qatar

Monitor and troubleshoot IT systems, manage incidents, and ensure compliance with operational standards while collaborating with various support teams.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT systems and networks, perform troubleshooting, escalate issues, and maintain incident records in a 24×7 operational environment with strong communication skills.

• 4 - 6 Years
• Doha - Qatar

Support Incident and Problem Management processes, conduct root cause analysis, and coordinate teams for effective incident resolution and continuous improvement.

• 5 - 9 Years
• Riyadh - Saudi Arabia

Manage application lifecycle, ensure compliance, coordinate upgrades, and track vulnerabilities while supporting vendor relations and regulatory requirements.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Collaborate with the Sales team to deliver IT security solutions, requiring strong networking knowledge and hands-on experience with various security technologies.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead project planning, delivery, and compliance in IT, utilizing Agile methodologies and technical knowledge in software development and integration.

• 14 - 18 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design, implement, and manage on-premise server infrastructure. Administer Active Directory, DNS, DHCP, and Group Policies. Manage backup and recovery systems (e.g., Veeam, Acro...

• 4 - 9 Years
• Doha - Qatar

Provide operational support for enterprise contact centre environments, manage incidents, and ensure compliance with ITIL processes while troubleshooting complex issues.