IT Support

Wom Valves & Controls

Employer Active

Posted 7 hrs ago

Experience

2 - 4 Years

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Description:

Overview: We are seeking a hands-on IT Support professional to join the team based in JAFZA, Dubai. The role combines day-to-day user support with ERP assistance, hardware maintenance, and small-scale web/intranet customisation tasks. The ideal candidate is technically curious, comfortable working both remotely and onsite, and capable of training end-users on systems and workflows.

Key Responsibilities:
Install & configure desktop and laptop hardware, operating systems, network connections, printers, and scanners.
Support ERP rollout and ongoing operations including installation, integration, troubleshooting and end-user training.
Customise internal workflows, intranet portal components and basic website features to meet business needs.
Troubleshoot technical issues remotely and onsite; perform diagnostics and implement fixes for software and hardware faults.
Test and evaluate new technologies, update software and drivers, and manage routine patching.
Provide company-wide support for IT equipment, coordinate repairs and liaise with external vendors when required.

Requirements:

Education: Bachelor s degree in computer science or a closely related field.
Technical skills: Strong hardware and networking fundamentals; familiarity with peripheral devices (printers/scanners).
ERP exposure: Experience supporting ERP systems installations, integrations, user support and basic customization.
Experience: At least 2 years in a similar IT support role.
Other: Strong troubleshooting skills, good communication for user training, and willingness to work onsite at the JAFZA location as needed.

Company Industry

Department / Functional Area

Keywords

  • IT Support

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