ITSM Jobs in Abu Dhabi

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Monitor network health and performance, troubleshoot issues, manage incident tickets, and enforce security protocols; requires CCNA certification and technical degree.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide initial technical assistance, perform troubleshooting, log tickets, and ensure SLA compliance while maintaining strong communication and customer service skills.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Act as a liaison for system analysis, support application lifecycle, conduct impact assessments, and ensure compliance with security and governance standards.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 4 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for desktop and laptop devices, troubleshoot hardware and software issues, and manage user accounts while utilizing Microsoft products and ITIL processes.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Provide application support for investment technology systems, analyze issues, implement solutions, and collaborate with stakeholders while ensuring service quality.

• 12 - 17 Years
• Abu Dhabi - United Arab Emirates

Lead IT Service Management, ensuring service quality, operational resilience, and compliance while driving automation and continuous improvement in banking services.

• 8 - 15 Years
• Abu Dhabi - United Arab Emirates

Manage data platform operations, lead incident management, ensure stakeholder communication, and improve operational processes with strong problem-solving skills.

• 4 - 9 Years
• Abu Dhabi - United Arab Emirates

The role involves providing functional support for enterprise applications, resolving incidents, managing vendor relations, and ensuring stakeholder satisfaction with strong bus...

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

The role involves managing L2 incident resolution for Lakehouse data platforms, requiring strong Data Operations experience and knowledge of investment management data.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

IT Support Manage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians. Responsible for Scanning, Testing, and P...

• 14 - 18 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design, implement, and manage on-premise server infrastructure. Administer Active Directory, DNS, DHCP, and Group Policies. Manage backup and recovery systems (e.g., Veeam, Acro...

• 8 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Job Overview: For our customer, one of the largest digital transformation companies in the region, we are seeking an experienced Service Delivery Manager to lead the delivery an...