ITSM Jobs in Doha

• 4 - 9 Years
• Doha , Wakra , Al Khor - Qatar

Provide operational support for BMC Helix ITSM, ensuring system reliability, data quality, and effective incident management while collaborating with technical teams.

• 5 - 10 Years
• Doha - Qatar

Provide first and second level IT support, troubleshoot technical issues, and ensure exceptional customer service in a 24/7 environment.

• 2 - 4 Years
• Doha - Qatar

Responsible for incident management, providing technical support, troubleshooting IT issues, and ensuring operational continuity in sports venues and events.

• 2 - 7 Years
• Doha - Qatar

Responsible for resolving user issues via calls and chats, maintaining ticket quality, and meeting service targets; requires IT knowledge and bilingual proficiency.

• 2 - 7 Years
• Doha - Qatar

Responsible for logging incidents, performing triage, maintaining ticket quality, and contributing to knowledge base; requires IT degree and customer-focused skills.

• 4 - 8 Years
• Doha - Qatar

Manage incidents and problems by monitoring ticket queues, conducting root cause analysis, and ensuring compliance with ITIL standards while enhancing IT service efficiency.

• 8 - 15 Years
• Doha - Qatar

Define operational architecture, establish observability standards, and implement security operations while ensuring cloud-native platform reliability and operational readiness.

• 10 - 15 Years
• Doha - Qatar

Lead installation, configuration, and administration of enterprise applications, ensuring performance management, security, and disaster recovery readiness with strong SQL skills.

• 8 - 13 Years
• Doha - Qatar

Provide L2/L3 application support for enterprise applications, troubleshoot incidents, develop documentation, and coordinate with vendors for software resolution.

• 4 - 9 Years
• Doha - Qatar

Resolve desktop incidents, support Microsoft 365, manage device requests, and provide high-touch service with strong IT skills and bilingual proficiency.

• 8 - 13 Years
• Doha - Qatar

Manage daily operations, drive ITIL processes, track KPIs, and coach teams; requires Bachelor's degree, ITIL certification, and ITSM experience.

• 5 - 10 Years
• Doha - Qatar

Manage service delivery, drive continuous improvement, oversee escalations, and ensure ITIL practices while requiring a Bachelor's degree and ITIL v4 certification.

• 8 - 15 Years
• Doha - Qatar

Manage end-to-end lifecycle of ICT infrastructure assets including HCI, cloud, and CCTV systems, ensuring compliance and operational readiness for events.