ITSM Jobs in Saudi Arabia

• 0 - 5 Years
• Al Madina Al Munawarah - Saudi Arabia

Manage ITSM processes in ServiceNow, improve SLAs, create reports, collaborate with teams, and ensure effective process adoption and continuous improvement.

• 5 - 13 Years
• Riyadh - Saudi Arabia

Responsible for managing Change Management operations, ensuring compliance with ITIL practices, and providing stakeholder support while driving process improvements.

• 1 - 6 Years
• Saudi Arabia - Saudi Arabia

Manage service requests and incidents using ITSM tools, ensuring compliance and providing end-user support with strong documentation and communication skills.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line support for incidents and service requests in Data Center Colocation, utilizing ITIL and ITSM practices with strong customer service skills.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Lead the Service Desk team in delivering customer support, managing incidents, and ensuring SLA compliance with expertise in ITIL and service operations.

• 4 - 8 Years
• Riyadh - Saudi Arabia

Provide technical support, manage incidents, and ensure security compliance while maintaining IT assets and improving service efficiency.

• 3 - 5 Years
• Riyadh - Saudi Arabia

The candidate will develop and maintain ServiceNow Hardware Asset Management solutions, manage asset lifecycles, and ensure compliance with IT asset management best practices.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Responsible for designing, configuring, and supporting ServiceNow solutions, requiring strong experience in ITSM, troubleshooting, and collaboration with stakeholders.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Provide technical support for enterprise users, manage incidents using IT Service Management platforms, and require strong knowledge of ServiceNow and IT support.

• 4 - 9 Years
• Riyadh - Saudi Arabia

Provide L2/L3 support for ServiceNow, manage Change Management workflows, and ensure compliance with ITSM best practices in a banking environment.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Coordinate and manage major incidents, ensuring rapid service restoration, effective communication, and post-incident analysis while adhering to operational procedures.

• 4 - 6 Years
• Jeddah - Saudi Arabia

The IT Change Manager is accountable for governing and facilitating the Change Management process across the organization, ensuring that all IT changes u2014 from standard to em...

• 4 - 10 Years
• Saudi Arabia - Saudi Arabia

Own and operate the end-to-end Change Management process in alignment with ITIL best practices and organizational policy. Chair and facilitate the Change Advisory Board (CAB) an...

• 5 - 10 Years
• Jeddah - Saudi Arabia

The Problem Manager owns and drives the Problem Management process within the IT Service, working to identify, investigate, and permanently resolve the root causes of recurring ...

• 2 - 4 Years
• Jeddah - Saudi Arabia

Provide first-line support for financial services technology, handling incidents, monitoring applications, and troubleshooting issues while ensuring strong communication skills.

• 1 - 6 Years
• Jeddah - Saudi Arabia

Provide application support by troubleshooting issues, tracking incidents, and collaborating with users while ensuring adherence to service quality standards.

• 15 - 20 Years
• Riyadh - Saudi Arabia

Lead City Technology Project Management Office ensuring governance, delivery assurance, and operational readiness across IT and OT technology with strong stakeholder management.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Provide second-level support for Linux and Windows, troubleshoot issues, manage incidents, and possess strong communication and networking skills.

• 7 - 10 Years
• Al Madina Al Munawarah - Saudi Arabia

Lead ServiceNow ITOM architecture, manage CMDB health, integrate observability tools, and demonstrate advanced scripting skills with strong infrastructure knowledge.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead a team of engineers to ensure service delivery, manage stakeholder relationships, drive ITIL practices, and oversee project financial management.

• 4 - 9 Years
• Eastern Province - Saudi Arabia

Design, automate infrastructure, manage cloud operations, ensure system reliability, and support integration while possessing strong skills in cloud, automation, and databases.

• 3 - 7 Years
• Riyadh - Saudi Arabia

Deliver technical support and resolve complex issues, collaborating with teams and maintaining software optimization, requiring a Bachelor's degree and integration knowledge.

• 1 - 6 Years
• Riyadh - Saudi Arabia

Design, implement, administer, and optimize the Nexthink DEX platform across enterprise environments. Monitor and analyze digital employee experience, device, application, and I...

• 5 - 10 Years
• Riyadh - Saudi Arabia

Manage IT service level agreements, monitor performance, produce reports, and support continuous service improvement with strong stakeholder management skills.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Seeking an Oracle Finance Functional Consultant with expertise in finance modules, solution design, and strong communication skills for business support.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Monitor technology service performance, coordinate incidents and requests, and improve service quality with strong ITIL knowledge and communication skills.

• 2 - 4 Years
• Jeddah - Saudi Arabia

Administer ManageEngine Service Desk, manage user accounts, analyze support processes, and ensure compliance with IT service management principles.

• 1 - 5 Years
• Riyadh - Saudi Arabia

Oversee Unix operating systems management, apply security measures, provide technical support, and utilize automation tools for system optimization.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Responsible for creating and governing runbooks for data center activities, requiring knowledge of cloud technologies, virtualization, and strong communication skills.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide support for application incidents, manage Elastic Observability stack, automate tasks, and maintain documentation while collaborating with cross-functional teams.