Jr. Logistics Coordinator

Silk Mile Logistics

Role Description

The Operations Team manages key customer accounts through active, hands-on coordination across the full supply chain. The role requires constant follow-up on shipments, quick decision-making, and close communication with clients, suppliers, and agents to keep operations moving without delay.

In this position, you take full ownership of assigned accounts, anticipate client needs, and react quickly to any operational changes or issues. It’s a fast-paced role within Silk Mile focused on execution, problem-solving, and building strong, reliable client relationships through consistent action and performance.

Responsibilities for Jr Logistics Coordinator

The following responsibilities are general and may differ depending on the necessities of the situation.

• Manage orders and arrange the stock of materials and equipment.

• Plan and track shipment of final products according to customer requirements.

• Communicate with suppliers and customers to achieve profitable deals and mutual satisfaction.

• Maintain logs and records of warehouse stock and executed orders.

• Recruit and coordinate logistics staff (e.g., truck drivers) according to availability and requirements.

• Prepare accurate reports for upper management.

• Prepare accurate invoices and quotations.

• Coordination of daily operations.

• Develop strong business relationships with such clients and gain their business for future development.

• Coordinate with the agents to ensure the flow of the shipment to the destination.

• Complete the selling for quotations, hand back the prices to the officer, and keep a record for every request.

• Maintain and share with colleagues as appropriate, personal knowledge of all relevant import/export laws and procedures; tariffs and duties; licenses, and restrictions.

• Be able to continue any shipment from any stage in unexpected circumstances.

• Send inquiries for agents to get rates

• Send clients the proposals after selling

• Follow up with clients to get feedback

• Keep a record of all sent proposals marked if accepted or not

• Build a list with preferred agents from all networks and countries

Qualifications for Jr. Logistics Coordinator

• Bachelor's degree in Logistics or Business Analytics.

• 1+ years' experience in customer service or logistics management.

• Ability to work with little supervision and track multiple processes.

• Knowledge of laws, regulations, and ISO requirements.

• Computer-savvy with a working knowledge of Microsoft Office programs.

• Outstanding organizational and coordination abilities.

• Excellent communication and interpersonal skills.

• Keen on working in a fast-paced environment.

• Strong leader and management ability.

• High attention to detail.

• Possess basic computer skills such as Microsoft office use.

• Excellent communication skills.

• High attention to detail.

• Highly organized.