Rider Operations Coordinator

Confidential Company

Employer Active

Posted 3 hrs ago

Experience

2 - 6 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Optimize delivery routes and schedules to maximize efficiency and minimize rider downtime.
  • Manage and resolve rider-related issues, including dispatch challenges, performance feedback, and safety concerns.
  • Onboard and train new riders, ensuring they understand operational procedures, app usage, and company policies.
  • Monitor rider performance metrics and provide constructive coaching to improve service quality and delivery times.

Desired Candidate Profile

  • Bachelor's degree in Logistics, Operations Management, Business Administration, or a related field.
  • 1-3 years of experience in logistics, delivery operations, or a similar fast-paced operational role.
  • Proficiency in route optimization software and fleet management systems.
  • Strong understanding of delivery processes and the gig economy rider landscape.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Fleet Coordinator
  • Operational Efficiency
  • Customer Service
  • Rider Manager
  • Transportation Coordinator
  • Dispatch Management
  • Problem Solving
  • Delivery Performance

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Confidential Company

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