Junior Support Administrator

ATM Mobilis EPE-SPA

Multiple VacanciesEmployer Active

Posted 10 hrs ago

Experience

0 - 5 Years

Job Location

Algeria - Algeria

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

6 Vacancies

Job Description

Roles & Responsibilities

Process and track complaints received through various channels. Ensure processing complies with SLAs. Oversee the application of procedures for technical assistance and functional support. Collaborate with technical and sales teams in handling complaints. Assist with scheduled maintenance and post-operation monitoring. Issue alerts based on complaint type analysis. Assist with pre-launch testing of services/products and offers. Ensure versatility across all departments within the Directorate. Comply with HSE requirements.

Desired Candidate Profile

BASIC TRAINER: University degree (Bac +5) Speciality: Telecommunications, Information Systems, Computer Science, Experience in a similar position.

Company Industry

  • Telecom
  • ISP

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Junior Support Administrator

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ATM Mobilis EPE-SPA

https://www.emploipartner.com/en/jobs/71140

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