Key Account Manager

Client of Ethra Hr

Responsibilities:

• Manage and develop assigned key accounts to ensure long-term partnership
• Identify opportunities to expand and grow existing accounts
• Monitor account financial performance (P&L, margins, cost structures)
• Ensure commercial agreements align with profitability targets
• Coordinate closely with Operations, Finance, and Commercial teams
• Build strong senior-level client relationships
• Ensure financial and commercial processes are properly managed
• Address escalations and resolve client issues proactively
• Support strategic planning for account growth
• Ensure compliance with internal policies and commercial standards

Requirements

• Bachelor's degree in Business, Supply Chain, Finance, or related field
• 8-10+ years of relevant experience in Key Account Management, Procurement, Supply Chain, or
• Managed Services or any related field.
• Experience managing large, well-known corporate accounts
• Strong exposure to sectors with high procurement volumes (e.g., Facilities Management, Industrial,
• Large Corporations)
• Experience handling financial performance and commercial negotiations
• Fluent English (written & spoken)
• Strong field presence (client-facing role - 80% field-based)
• Experience working with ERP systems (preferably Microsoft Dynamics 365)