Key Account Manager MSD

Responsibilities

• Develop and maintain long-term external relationships with a defined customer base to ensure a high level of satisfaction and drive revenue growth.

• Serve as the primary interface for all products and services, creating demand by raising their profile with customers.

• Interface with senior management or executives at key/strategic customer accounts to understand their needs and align them with our company's product/service strategies.

• Build and sustain effective long-term relationships with key senior-level decision makers and influencers at major customer accounts.

• Work with a defined set of customers, typically within a geographic or specialty focus, to meet revenue targets by increasing revenue spend per customer.

• Identify, develop, and close new sales opportunities to meet long-term company objectives.

• Partner with customer accounts to apply solutions/resources in innovative ways to meet customer needs and improve patient outcomes.

• Utilize long-term relationships with KOLs and our Company's colleagues across functions (Sales teams, Solutions, Marketing) to meet or exceed expectations.

• Develop and execute both short- and long-term account plans, anticipating and understanding customer needs, feedback, and objections.

• Manage own sales expenses and monitor related expenses/investments, providing input into the development of the profit plan for the next level of management.

Required Skills:

Account Management, Adaptability, Contract Management, Customer-Focused, Customer Needs Assessments, Data Analysis, Health Care Systems, Market Analysis, Pharmaceutical Sales, Product Knowledge, Project Management, Sales Proficiency, Sales Target Achievement, Strategic Planning, Strategic Thinking