Laundry Attendant MONDRIAN

What do we expect from you?

• Retrieve, inspect, and deliver all guest laundry and dry cleaning from front desk, guest rooms and/or housekeeping staff, washing and pressing according to guest need

• Maintain written records of all dry cleaning and laundry given to contract laundry stating guest s name, room and full description of garments including count and any special needs

• Prepare, sort, and wash all linens, guests laundry, and dry cleaning for collection

• Prepare and record all guests bills and forward to Housekeeping Office Coordinator

• Answer guest inquiries related to laundry and dry cleaning in a timely and professional manner and communicate details to Supervisor

• Liaise with dry cleaning company on guests laundry items, communicate any losses, damages and items not cleaned

• Check all accounts received from the contract laundry and check records against invoices

• Break down invoices putting in correct departments and input in finance tracking system

• Polish and return guests shoes to their rooms

• Assist with inventory of uniforms and linen

• Wash and iron guest laundry or hotel linen as needed

• Prepare, assign, and alter uniforms for all new employees

• Ensure all linen is separated, counted and placed in correct location

• Issue and take all uniforms from hotel staff sending out when and where necessary

• Prepare and record all invoices for staff uniforms keeping correctly updated

• Receiving and sorting all staff uniforms and placing them in correct department

• Assist with linen stock on monthly basis

• Sort and fold towels

• Maintain clean work areas, materials, reporting defective materials and equipment to the correct department