Lead Generation Specialist

Nawy

KEY RESPONSIBILITIES

Promptly respond to inbound inquiries from prospective tenants across all channels

Qualify leads by understanding their requirements, budget, preferred location, and move-in timeline.

Maintain an organized and up-to-date lead pipeline in the CRM system.

Follow up consistently with leads to move them through the acquisition funnel.

Review available inventory to identify units that match each tenant's specific needs and preferences.

Schedule and conduct property viewings, providing detailed and accurate information about each unit.

Present the features, benefits, and terms of available units in a compelling and professional manner.

Coordinate with property management to ensure units are show-ready at the time of viewings.

Negotiate rental terms with prospective tenants, including rent price, lease duration, payment schedules, and special conditions; within approved guidelines.

Handle objections professionally and work to find mutually beneficial solutions.

Guide tenants through application requirements and ensure all documentation is completed accurately.

Achieve and consistently exceed monthly occupancy and signing targets.

Oversee the contract preparation process in coordination with the property management team

Walk tenants through contract agreements, ensuring full understanding of all terms and conditions.

Collect required signatures, deposits, and documentation to finalize the tenancy.

Ensure a smooth handover to the property management team post-signing.