Lead IT Technician/Lead Technical Assistant
Confidential Company
Employer Active
Posted on 17 Mar
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Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Lead IT Technician / Lead Technical Assistant is responsible for supporting and maintaining the organization’s IT infrastructure, including telecommunications systems, computer networks, audio-visual equipment, and video conferencing systems. The role involves supervising technical operations, troubleshooting complex technical issues, and ensuring that all IT and AV systems operate efficiently and reliably.
Install, configure, and maintain computer hardware, software, and network systems.
Manage and support telecommunications and communication systems.
Install and maintain audio-visual (AV) equipment, including projectors, microphones, sound systems, and display screens.
Configure and support video conferencing and collaboration systems.
Provide technical support and troubleshooting for IT-related issues.
Perform preventive maintenance and repair of IT equipment and workshop tools.
Monitor system performance and ensure network security and reliability.
Assist in IT infrastructure upgrades, installations, and system integration.
Maintain technical documentation and inventory of IT equipment.
Support users and provide technical training or guidance when needed.
Coordinate with vendors and service providers for maintenance and upgrades.
Desired Candidate Profile
Diploma in Computer Science, Telecommunications, or related field.
Strong knowledge of network systems, telecommunications, and IT support.
Experience with audio-visual systems and video conferencing platforms.
Knowledge of hardware troubleshooting, operating systems, and software installation.
Ability to diagnose and solve technical problems efficiently.
Good communication and teamwork skills.
Experience in IT workshop or equipment maintenance is an advantage.
8 years of experience in IT technical support or system maintenance.
Experience with enterprise AV systems and conferencing technologies.
Familiarity with network configuration and system administration.
Employment Type
- Full Time
Company Industry
- Oil & Gas
- Petroleum
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Technical Support Supervisor
- IT Team Lead
- Network Security
- System Integration
- Hardware Software Installation
- Audio Visual
- Network Configuration
- Telecommunication
- System Administration
- Hardware Troubleshooting
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Confidential Company
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