Lead Quality Assurance Engineer
Savitr Software Services
Multiple Vacancies
Posted on 10 Sep
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Job Description
Roles & Responsibilities
Job Title: QA Lead Engineer
Type: FTC | Visa: Sponsored | Location: Etisalat Port Saeed Office6, 27 Street, Port Saeed, Deira, Dubai
Role Overview
We are seeking an experienced QA Lead Engineer to provide L2/L3 technical support and lead quality assurance efforts for Residential Gateways, Android STBs, and Linux STBs across live operator networks. The role involves troubleshooting, deployment support, log analysis, and collaboration with chipset vendors and R&D teams to ensure seamless customer experiences.
Key Responsibilities
- Troubleshoot issues related to WAN/LAN, Wi-Fi (2.4/5/6 GHz), VoIP, IPTV, OTT streaming, middleware apps.
- Perform log/trace analysis & packet captures (Wireshark, tcpdump).
- Validate TR-069/TR-369 (USP) device management & remote provisioning.
- Support software/firmware upgrades & field issue reproduction in lab setups.
- Collaborate with chipset vendors (Broadcom, Qualcomm, Amlogic, Mediatek) & R&D on debugging.
- Assist in deployment, configuration & troubleshooting during trials/rollouts.
- Document issues/solutions & contribute to knowledge base.
Skills & Experience
- Bachelors in Electronics/Telecom/CS.
- 10-15 years in technical support, QA, or system integration (focus on Gateways & STBs).
- Strong knowledge of networking protocols, Wi-Fi standards, VoIP/SIP, IPTV/OTT streaming.
- Expertise in Linux internals, shell scripting, embedded OS debugging.
- Familiarity with TR-069/TR-369, SNMP, MQTT, Android TV/Google TV ecosystem.
- Tools: Wireshark, adb, syslog, tcpdump, Jira, Confluence.
- Experience with 5G/4G LTE CPE, FWA gateways, CI/CD (Jenkins), middleware (SOP, AOSP).
Key Attributes
- Strong analytical & debugging skills.
- Ability to thrive in operator-facing, high-pressure environments.
- Customer-first, proactive, and collaborative mindset.
This role offers the opportunity to work closely with Tier-1 operators, chipset vendors, and R&D teams in a dynamic, customer-focused environment.
Role: Quality Assurance and Testing - Other
Industry Type: IT Services & Consulting
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Quality Assurance and Testing
Education
UG: Any Graduate
Company Industry
Keywords
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Savitr Software Services