Learner - Trainee Human Resources

MTN Dubai Limited

Job Requirements:

Mission/ Core Purpose of the Job:

The Trainee will be responsible to assist with and provide an end-to-end administrative, coordination support service to the assigned function at Bayobab.

Key Performance Areas:

Key Deliverables:

The graduate will be accountable to achieve the following objectives:

Provide input in strategic meetings as required

Provide input to enterprise wide transformation initiatives when required

Facilitate ad hoc meetings with relevant stakeholders as and when required

Escalate issues that will result in severe time, scope, productivity and cost or resource impact

Provide input into all projects initiated (internal or global)

Prepare documentation required for sign-off/ decision making regarding tactical changes

Support in execution and alignment with the functional strategy

Report on an ad hoc basis on specific projects as required

Type reports according to required formats

Provide status / progress reports as required

Provide input to ensure adequate risk mitigation and controls

Report on a periodic basis to line manager: relating to progress made within the sub-function and in accordance with the performance metrics set by the organisation

Drive improvement across the business to achieve the optimal service quality deliverables

Research of content for presentations, creation and editing of presentations, presentation layout and quality assurance in alignment with MTNs corporate communication standards

Assist in the collation of information for reporting on various performance metrics internally to Senior Management as well as cross functional teams and externally to vendors; following up with the relevant parties to ensure information provided on time as required

Assisting in curation of content in knowledge bases, understanding of the content, assisting staff (Group and Opco) in finding documents and knowledge, ability to answer frequently asked questions

Interface with OpCo contacts in support of large or strategic opportunities when required

Assist in producing documentation of service: annexes to contracts, training documentation and business presentations

Assist in defining and updating governance policies/ strategies as required

Possess the authority; presence and integrity to command respect from colleagues and from external associates

Assist with all coordination and admin tasks as required by the department

Planning and organizing as required

Quality Standard

Adherence to set timelines and budget requirements

Adherence to defined policies, processes and procedures

SLA terms and conditions

Timeliness and accurate of reports and assessments

MTN Values: leadership, innovation, can do, relationships, integrity

Operational Delivery:

(all activities as defined by sub-function)