Learning and Development Specialist Jazeera Airways

Responsibilities and Duties:

• Deliver classroom and virtual training sessions across functional, behavioral, and service-related areas according to 6-months Learning & Development Strategy.
• Manage the full cycle of off-job training programs, including nominations, logistics, scheduling, and post-program evaluation.
• Ensure all training delivery meets regulatory requirements, company standards, and organizational cultural fit.
• Partner with internal stakeholders to identify current/future training needs, and recommend suitable developmental activities.
• Support the design and delivery of training materials, facilitator guides, and participant resources.
• Conduct post-training follow-up to measure learning transfer and gather feedback.
• Maintain accurate records, in Mena-Itech, of delivered training for compliance and audit purposes.
• Coach and support employees in their development journeys through workshops and one-on-one sessions.
• Act as an ambassador of the L&D department, promoting a learning culture across the airline.
• Continuously update knowledge of best practices in facilitation, adult learning, and training delivery.