Learning & Quality Manager Hotel Indigo

Posted on 11 Sep

Experience

1 - 7 Years

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Every day is different, but as Learning & Quality Manager, you ll mostly guide and manage the overall provision of all training and quality services, policies and programs for the entire hotel. You will plan and organize all training and quality assurance programs and activities and carry out quality control functions in all areas to ensure a consistent high quality of all services is maintained.

You will facilitate branded training focused on elevating the delivery of the unique brand experience. You will drive exceptional guest experiences through targeted and measured training platforms along with a high level of attention to detail in quality assurance and standards.

You will carry out regular training and service quality and brand standards audits across all hotel areas, to identify training needs and to ensure that departmental training is being carried out correctly and consistently.

Desired Candidate Profile

You should be result oriented, self-motivated, enthusiastic, spontaneous, & emphatic. You should also have the ability to identify, impact and influence others. You will bring with you strong interpersonal skills.

We are in search of an individual who is not afraid to challenge the norm, tackle challenges head-on from different angles, and aspire to be part of a dynamic and eclectic team.

If that s you, we would love to meet you!

Company Industry

Department / Functional Area

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Hotel Indigo

A little curiosity can take you anywhere. So, at Hotel Indigo , we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.

And just like our hotels, no two colleagues are the same. So, we re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo hotels, we re excited to meet spirited characters who can delight the most curious guests.

The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighbourhood story; the story of Dubai creek.

Read More

https://careers.ihg.com/en/job-details/?jobref=Learning%2Band%2BQuality%2BManager%2B%40%2BHotel%2BIndigo%2BDubai%2BDowntown%7cGB%7c152186

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