Local Support for Industrial Computing

Client of Novancy One

Posted on 24 Oct

Experience

1 - 3 Years

Job Location

Morocco - Morocco

Education

Bachelor of Technology/Engineering(Computers, Production/Industrial)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Missions :

  • Incident tracking and handling (ServiceNow)
  • Continuous improvement of incident processes
  • Ensure the processing of the S incident backlog (Analysis + R solution)
  • Ensure compliance with requested deliverables (inventories, CMDB, procedures)
  • Propose improvements to incident processes
  • Reception of alerts generated by supervision, Creation of immediate service incidents, Stop at N3 if necessary
  • Application/Connectivity Patch Planning
  • Verification of system/connectivity patch installation and validation of application/connectivity operation.
  • Analysis of volumetric problems.

Expected skills

  • Proven experience in industrial systems connectivity
  • Good knowledge of business aspects and sensitivity to industrial production issues
  • Good knowledge of productivity reporting tools

Desired Candidate Profile

Info Indus local support will be responsible for ensuring the proper functioning of industrial applications as well as the proper functioning of the connectivity of industrial resources.

He/She will have to open or manage application/system/connectivity incidents.

Reporting to the Industrial IT Manager, DSI.

Company Industry

Department / Functional Area

Keywords

  • Local Support For Industrial Computing

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com