Local Support for Industrial Computing
Client of Novancy One
Posted on 24 Oct
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Experience
1 - 3 Years
Education
Bachelor of Technology/Engineering(Computers, Production/Industrial)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Missions :
- Incident tracking and handling (ServiceNow)
- Continuous improvement of incident processes
- Ensure the processing of the S incident backlog (Analysis + R solution)
- Ensure compliance with requested deliverables (inventories, CMDB, procedures)
- Propose improvements to incident processes
- Reception of alerts generated by supervision, Creation of immediate service incidents, Stop at N3 if necessary
- Application/Connectivity Patch Planning
- Verification of system/connectivity patch installation and validation of application/connectivity operation.
- Analysis of volumetric problems.
Expected skills
- Proven experience in industrial systems connectivity
- Good knowledge of business aspects and sensitivity to industrial production issues
- Good knowledge of productivity reporting tools
Desired Candidate Profile
Info Indus local support will be responsible for ensuring the proper functioning of industrial applications as well as the proper functioning of the connectivity of industrial resources.
He/She will have to open or manage application/system/connectivity incidents.
Reporting to the Industrial IT Manager, DSI.
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Local Support For Industrial Computing
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