Manager / Subject Matter Expert

Parsons Corporation

Parsons is looking for an amazingly talented Manager / Subject Matter Expert (Technology & Systems Support Lead) to join our team! The Technology & Systems Support Lead will play a critical role in overseeing and managing technology systems, ensuring seamless integration, and providing expert-level support for the Jeddah Central Development Project. This position requires a combination of technical expertise, leadership skills, and a deep understanding of project-specific technology needs. The ideal candidate will act as a Subject Matter Expert (SME) in technology and systems, driving innovation and ensuring operational excellence.

What You ll Be Doing:

• Oversee the implementation, maintenance, and optimization of technology systems and infrastructure for the project.
• Evaluate and recommend technology solutions to meet project requirements and enhance operational efficiency.
• Ensure the integration of cutting-edge technologies, including IoT, AI, and smart city solutions, into the project framework.
• Collaborate with vendors and contractors to ensure timely delivery and installation of technology systems.
• Provide expert-level support for all technology systems, ensuring minimal downtime and maximum reliability.
• Develop and implement system monitoring tools and processes to proactively identify and resolve issues.
• Lead the troubleshooting and resolution of complex technical problems, coordinating with internal teams and external partners as needed.
• Act as the primary point of contact for technology-related matters, liaising with project stakeholders, contractors, and government entities.
• Lead a team of IT professionals, providing guidance, mentorship, and performance management.
• Collaborate with cross-functional teams to align technology strategies with project goals and timelines.
• Develop and execute a comprehensive technology roadmap for the project, ensuring alignment with the overall vision of the Jeddah Central Development Project.
• Stay updated on emerging technologies and industry trends, incorporating innovative solutions into the project as appropriate.
• Manage the technology budget, ensuring cost-effective solutions without compromising quality.
• Ensure all technology systems comply with local regulations, international standards, and project-specific requirements.
• Implement robust cybersecurity measures to protect sensitive data and systems from potential threats.
• Conduct regular audits and assessments to ensure the integrity and security of all technology systems.

What Required Skills You ll Bring:

• Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field (Master s degree preferred).

• Minimum of 15 years of experience in technology management, systems support, or a related role.
• Proven track record of managing large-scale technology implementations, preferably in urban development or infrastructure projects.
• Experience in smart city technologies, IoT, and AI integration is highly desirable.

• Strong technical expertise in IT systems, infrastructure, and emerging technologies.
• Excellent problem-solving and analytical skills.
• Leadership and team management capabilities.
• Effective communication and stakeholder management skills.
• Proficiency in project management tools and methodologies.

Certifications (Preferred):

• ITIL (Information Technology Infrastructure Library) Certification.
• PMP (Project Management Professional) Certification.
• Relevant cybersecurity certifications (e.g., CISSP, CISM).